Joe B.
GBScam company Scam company. BCG Attorney Search is their window to solicit customers for LawCrossing. Please note that 80% of the 5-stars reviews have been left in just 2 short periods: Fall 2018 and Spring 2023. Definitely paid reviews.
Kate Langmore
GBWarning: Stay Away from LawCrossing Warning: Do not sign up for LawCrossing, even the "free trial." I signed up for the free trial in November 2018. The postings were not helpful and I received a bunch of spam-like emails instead. I also received an email stating that I had not successfully signed up for the LawCrossing concierge. I thought this meant that I did not successfully sign up for LawCrossing in general (even the free trial). Nonetheless, to be safe, I called LawCrossing to cancel my account within the required period by phone. I don't believe I ever received a confirmation cancellation number by email. I believe I received a confirmation number by phone. I marked LawCrossing as junk email and forgot about it--until April 2019 when I was going through my credit card statements and noticed they charged me $39.99 in November 2018, December 2018, January 2019, February 2019, March 2019 and April 2019. I went to the website to remove my credit card information and make sure my account was cancelled. The website states you must call to cancel during business hours. I emailed the general customer service address anyway so that I might have some sort of record. I also called LawCrossing the next day. The rep I spoke with transferred me to her manager's voicemail. I left a message but never received a return phone call. I emailed LawCrossing's general email address again to ask for a refund. LawCrossing insists I need a confirmation number and will only refund me April charges. I did not keep the confirmation number from six months ago that I was given by phone. Therefore, LawCrossing refuses to refund me. They can easily see that I never logged into my account past the free trial in November 2018, yet insist on keeping my money.
AH
GBSCAM SCAM! Do not get a membership!! You cannot cancel the membership online and have to call their customer service number to cancel. The number is an automated message saying you're not calling during business hours and to call again later. I've called multiple times on multiple days during their stated business hours and have gotten this message. Finally had to call my bank and report the transaction as fraud.
Jeremy
GBShady AF Me: “I’ve had some difficulty locating a way to cancel my paid subscription from the LawCrossing.com website—which, by the way, looks and functions as if it were coded by an inexperienced or incompetent web developer. I’m sure that this inability to cancel from the website is totally an unintentional oversight. But, if this is not correct, why would LawCrossing not offer the ability to manage one’s subscriptions online?” LC: “Hello Jeremy, Thank you for contacting customer support for LawCrossing. We have received your request to cancel. We do normally request that you call in or use our live chat feature to cancel. As a courtesy, I have canceled your account today and your cancellation confirmation number is FN81220569380. You will have access to your account until August 24th 2020 when it will automatically expire. You will also receive a confirmation email confirming your cancellation. If you don’t see it come to your inbox, please be sure to check a bulk or spam folder. If you have any questions or need assistance please don’t hesitate to contact us. We can be reached via email, live chat feature on our site, or by phone at 800-973-1177. Our business hours are Monday through Friday from 8:00 AM to 4:00 PM PST Thanks again, Customer Support” Me: “I wrote, ‘why would LawCrossing not offer the ability to manage one’s subscription online?’ You haven’t answered my question. Try again. Also, responding to a written demand to cancel my subscription is a courtesy? Explain. Is this a normal business practice? Finally, I expect a pro rata refund. Jeremy" Still awaiting a response. ~ Jeremy Judson Cobb, Esq. (MN license no. 0316441), (763) 516-6231, jjcobb at umich dot edu
J Max Villacort
GBHave A Great Number of Firm Profiles and Legal Jobs They seem to have jobs and profiles on many, many law firms and legal organizations. They are kind of challenging to navigate meaning I had a challenging time setting up an account and when I entered something wrong it was really hard to get it fixed. I think the prices could be better fo the coverage that the Law Crossing provides.