Request for cancelation of subscription Hello! I just sent an e-mail for cancelation of my subscription for ExpertChat, but I received an e-mail notification that my request wasn't sent.I don't think this is OK.

ABSOLUTE SCAM DO NOT FALL FOR THIS These People charge you $1.00 USD for 3 days and say you can cancel their subscription. The next day after 'starting my subscription' they attempted to take $117 AUD from me. They claim to send an email of the terms and conditions and that you can cancel the subscription at any moment. That is a complete lie. You can not cancel the subscription or even submit an inquiry. They also claim that the email they 'sent out' explains that they charge 24 hours after the 'free trial' which is also a lie as I never received anything and they do not state any terms and conditions at all. They never even answered the question I posted there. They just steal from you. My bank has also confirmed that they are scammers. If you just started a subscription, remove all the money from the card that you gave them access to and cancel the card immediately!

Likely fraud I agree with the majority of the reviews. This looks like a classic fraud designed to mislead people (teenagers?) with their aggressive T&Cs. They do not respond to cancellation requests and charge your bank account through recurring payments. What you need to do is to cancel your bank card immediately and report the transaction to your bank. In my case it was reversed in one day. Finally, to make life of these scammers less pleasant, use the UK and EU GDPR legislation. You have the right to submit an access request (SAR) for all the info they have on you (through their "support team" email), and you have the right to be forgotten (ie for your data to be erased). Just a short and simple email with these requests should suffice. If they don't respond and comply within a certain period of time, they are in breach of GDPR legislation and can be seriously fined. Just google it if you need more details. Good luck

Attention ⚠️ !!! Attention ⚠️ !!!! Scam !!!!!!!!!! Dont put your crédit card number !!!!!

SCAM I did the free trial twice. The second time the answers I recieved were not all correct, I sent an email to cancel and heard nothing. Then I get charged $99 dollars, so I reached out and was denied a refund but they happily cancelled my subscription. When I asked how long my account would be active I was told just over 30 days!! 99$ a month that is insane! EDIT: what a condescending reply, not surprised because that's how each representative I spoke with was as well, as I've stated I reached out to cancel during my trial, so because no one bothered to reply in time that's my fault? In order to cancel you have to send a request to the support team so you are at their mercy. Perhaps add a cancel subscription button where you can do it yourself? Then people wouldn't feel unfairly charged.