Floor Lamp I purchased a floor lamp that worked one day and not the next. I immediately contacted the company and received a timely response. They were so willing to find out what the problem was and soon sent me a new lamp. Once the new lamp was received they again followed up with me to make sure that it worked and that I was satisfied with my purchase. Excellent customer service! Will definately shop here again!

Small glitch! There was a small glitch with my invoice which the company addressed to my satisfaction in a reasonable amount of time. I will order from this company again. Their prices are very competitive.

Very Positive Honestly I was skeptical as I had not seen or heard of Bigbigmart before, but overall I was very satisfied. The price on the Milwaukee chainsaw+blower kit was better then everywhere else. I only received an email acknowledging the order but not that it was sent, but it was delivered nonetheless (then the emails came.) It was suppose to come with an extra chain. I sent an email and they called me, then subsequently sent the chain. They called again the day the missing chain was delieverd to follow up. Overall, I was very pleased.

Bigbigmart provided a competitive price… Bigbigmart provided a competitive price for the selection we were looking for. There was a small mishap regarding the item ordered but customer service was exceedingly helpful and the correction was promptly made. As someone who owns a business, what matters is not the problems but how they are handled. Very pleased and will shop here in the future. Thank you to the customer service agents!

Mobil 1 ATF I initially purchased the wrong product but realized quickly my mistake. I sent a message and within a few minutes a lady called and was super helpful. The order came within two days. Highly recommended for their quality service, price and product. Thank you!