Thomas S Campbell
USTrusted Referral We purchased 2 remotes in order to open gates in a development where we are building a home. Affordable Openers was suggested to us by a trusted neighbor. Ordering was very smooth and user-friendly. The only issue that we had and this is probably not on the vendor, was the delivery. We got a notification that the openers had been delivered a week before they were actually delivered. When they were delivered, they were left out in an extreme, heavy rain for a day and a half while we were out of town. We will not know how well the remotes actually work until we move into the house in a couple of months. I have no reason to doubt that the remotes will be efficient and effective. I would order from Affordable Openers again. Follow Up To Affordable Openers Reply: Thank you so much for your quick reply. That says a lot about the integrity of your company. I will let you know if we have any issues. Again, thanks.
Eve Ford
USExcellent Service Excellent Service! We needed parts for our gate opener and contacted Affordable Openers. The company provided great customer service, excellent communication, knowledgeable staff, and fast shipping. I talked to several representatives, each one provided excellent customer service and returned calls quickly. The staff was also knowledgeable about the products and helped us get an upgraded part to fix the gate for the long term. The representative called when I ordered a wrong part to help get it corrected and sent video of the part to confirm it was correct. The parts we ordered were less than $50 for both but we were treated as if we were spending thousands of dollars.
Hugh P
USSuperb customer care. Superb customer care. From products knowledge to availability. Just good old fashioned American business people. They don't make them like Affordable Openers and their team members anymore. They are at the pinnacle of service.
Donald Wallo
USMy power adapter had to be shipped directly from the manufacturer.… My power adapter had to be shipped directly from the manufacturer, Affordable Openers advised me of this right away, and requested a physical address from me as the manufacturer only ships via United Parcel Service. I received my power adapter today, my initial order was placed on 29 November, so receiving it on 8 December was entirely reasonable. I did not see it near my front door as it was a very small package. I called Affordable Openers and spoke with Patrick, he told me that UPS had delivered it today, and said he would email me the UPS tracking number, which he did. Sometime later this afternoon, I found the package and called Affordable Openers and let the young lady I spoke with know that I had received my power adapter, she said she would let Patrick know.
Omar Machuca
USThank you Joe !!! Great customer service Thank you Joe . I purchase an 8500W model lift master garage door opener from affordable openers . When I realized there was a new model but they didn’t carry it online i contacted affordable openers to cancel my order . When I mentioned to Joe that I was looking to purchase the newer model 98022 liftmaster instead of the 8500W ,without mentioning that I wanted to cancel Joe researched his supplier and placed the order for me at no extra cost . The openers are well priced and if in stock you can pick up from their store..