Kirt Thompson
GBThe product I received was of superb Quality … The product I received was of superb quality. The customer service was phenomenal as I was able, without any push-back from the company, to get a replacement for an item I ordered the wrong size for my pet. The process was smooth and seamless.
Diana H
GBNever get item. Harassing phone calls. Placed an order two weeks ago. Shipping never updated. Had to write to support several times before ever hearing back. For some reason they kept calling me too trying to get me to “finish purchasing the pet bed” I had in my cart even though the order was finalized. Just a weird site and unprofessional.
Rella B
GBVery helpful customer service! I placed an order with Magic Paws last night and kept checking for a confirmation email. This morning I clicked on 'chat' with a rep and my problem was solved very quickly. My emails were going into my spam folder where I never thought of looking. Thank you Magic Paws!! I'm just waiting to receive my order now!
Felicia Gaskins
GBHaven’t received my order Haven’t received my order no updates or replies to emails
Deborah Beres
GBTruthful advertising! I seriously doubted that the dog bed would last as advertised. I bought the bed for him for Christmas and figured if it goes the way of his other beds, it will have a hole in it by early January! Here it is, almost March and no holes!! I'm amazed. He doesn't chew on his beds, he sucks on them (nursing I guess) and soon there is a hole. I highly recommend this bed, it's well worth the price.