They won't make their mistake right ! I ordered two 1ounce gold bars and was sent and charged for 4 1 ounce gold bars. The bars packaging was damaged and unsealed. U S Gold Bureau admitted their mistake - it is all on a recorded line - and agreed to make it right, but they have since ghosted me for a month. Unfortunately they cannot be trusted if they make a mistake. Buy from another vendor.

I placed an order over a month ago and… I placed an order over a month ago and still haven’t received anything! There website shows nothing and the customer service department says all online dealers are out, which is far from the truth! I did get an email today showing it will be another month! I tried to get my money back and of course they don’t do that! Super disappointed with this company and definitely would not recommend to anyone.

Don't be swayed by the Haters I've placed several orders and USGB delivers exactly what I'd ordered. The quality exceeded my expectations. One might pay a little more here, but there is a silver lining to that. USGB maintains a database of all your purchases and their policy is to buy back your metals hassle free. No need to run around everywhere trying get the best price for your precious metals. They've totally got your back. USGB assigns you a dedicated account representative. My account representative Nathan calls me back promptly, is knowledgeable, and takes his time to find the best investment based on your budget. Some complain of slow delivery. Seriously? My orders have been discreetly packaged and I don't mind waiting knowing USGB wants to insure everything is right. Patience is a virtue folks. Again, Ignore those Haters, give USGB a chance.

Laughable Joke of a Company I signed up for an account because they seemed to offer reasonably high bids for buybacks. Sadly when I placed a sell order they would not honor the price and never sent a shipping label despite repeatedly promising that one was on the way. I wish I had the time I wasted back and am so exstatic to have missed a good price point while I wasting days dealing with these clowns. What they are good for is endless spam emails and blind telemarketing calls at all hours of the day and night. If you like harrassment sign on up.

US Gold Bureau has been great to work with. US Gold Bureau has been great to work with. I felt a trust with Damon from the first order that I made. I trust his opinion and advice about how to build our collection. Damon always leaves me feeling confident with my purchase. When the time comes to sell what we have accumulated, Damon will be the one I call with confidence that we will get the best return on our investment.