Jordan Moore
GBOrdered a shirt 19 days ago Ordered a shirt 19 days ago. Received no shipping confirmation. Reached out via email and their online support form multiple times and tried to contact them on Facebook with no response. Will be requesting a refund through Paypal, but the complete lack of customer service is ridiculous. Do NOT order from this company. EDIT/UPDATE: Company responded less than an hour after PayPal reached out to cancel order/request a refund. No apology. Just a tracking number with the item due to arrive 10 days after it was supposed to.
lance viott
GBDO NOT purchase from Redzila DO NOT purchase from Redzila. I purchased a t shirt, it was mailed in a paper-thin package and had a hole abraded in it upon arrival (shirt is ruined). I paid nearly 30 bucks for this thing, t-shirt and shipping. No response from Redzila even after two attempts. NEVER again. Paypal can kiss mine for not withholding payment to these crooks.
Alex Eveland
GBNO Customer Service and Tracking. I ordered two T-shirts. I received an order confirmation and no tracking number. I looked on the website and was told that tracking would be sent to me when they sent it out. The tracking number never came. I sent an email through their "Contact Us" form inquiring about a tracking number. I did not receive a response. When I checked my order status through their website, all it says it that the order is completed which it wasn't because I did not receive it nor a tracking number to check on its status. Their categories of shipping are terrible and misleading. They do not put actual tiers of shipping service but generic categories. I paid for "Fast Express Shipping" (what does that mean???) expecting Priority Express through USPS or FedEx/UPS and instead received normal priority through USPS, their normal service tier at the time this review was written. I have given them two stars because I did get my T-shirts and thus they did provide me with what I paid for but I would not recommend them to anyone.
Rachel P
GBWhere’s my order? Ordered a tee shirt on May 16. No tracking number, no notice when I should expect delivery. There’s not even a customer service phone number on the website. I will wait a few more days, then I will dispute the charge with my bank.
michelle hatfield
GBHORRIBLE! They never delivered the shirt I… They never delivered the shirt I ordered. I tried to contact them but they won't respond. I tried to use their "track package " option, but it said that I didn't have an order with them. Strange as they definitely took the money! I requested a refund from paypal. Stay away!!! Seriously just pay 3 more dollars and order from a company with such questionable practices.