Alex Eveland
GBNO Customer Service and Tracking. I ordered two T-shirts. I received an order confirmation and no tracking number. I looked on the website and was told that tracking would be sent to me when they sent it out. The tracking number never came. I sent an email through their "Contact Us" form inquiring about a tracking number. I did not receive a response. When I checked my order status through their website, all it says it that the order is completed which it wasn't because I did not receive it nor a tracking number to check on its status. Their categories of shipping are terrible and misleading. They do not put actual tiers of shipping service but generic categories. I paid for "Fast Express Shipping" (what does that mean???) expecting Priority Express through USPS or FedEx/UPS and instead received normal priority through USPS, their normal service tier at the time this review was written. I have given them two stars because I did get my T-shirts and thus they did provide me with what I paid for but I would not recommend them to anyone.
Chad Craven
GBOrders never show up, poor communication! Made an order on April 21st 2018. Here it is May 12th and the shirt has not arrived, I have not received an email with a tracking number, or any status on my order. All links to contact the company on the website are broken. Won’t be waiting too much longer before my credit card company reverses the charges. DONT BUY HERE Update THE ORDER NEVER SHOWED DESPITE THEIR REPLY BELOW...a refund was issued through PayPal once I advised them I was initiating a chargeback. Once all this is settlers I will review again that it was successfully addressed.
JZ
GBUnfortunate Ordered T-shirts-sent me a question, I answered & asked for clarification-2 wks later when ask status of order, they ask same question. Tell them that & say I don’t even want it now-they just cancel order w/o even a response. 3 wks of headache for bad/rude ‘service’
Jordan Moore
GBOrdered a shirt 19 days ago Ordered a shirt 19 days ago. Received no shipping confirmation. Reached out via email and their online support form multiple times and tried to contact them on Facebook with no response. Will be requesting a refund through Paypal, but the complete lack of customer service is ridiculous. Do NOT order from this company. EDIT/UPDATE: Company responded less than an hour after PayPal reached out to cancel order/request a refund. No apology. Just a tracking number with the item due to arrive 10 days after it was supposed to.
Fin Finlay
GBTook more time to receive my T-shirt… Took more time to receive my T-shirt due to the covid pandemic, however, it came today and I’m delighted.. all I can say is “be patient” Thanks Redzila