False advertising, refused to honor gift with purchase Ad stated free cookbook with “any purchase.” The promo code went through. But the cookbook did not arrive. Company claimed the item I ordered is excluded from the promo. Despite the fact that the ad says cookbook “free with any purchase” and that the promo code went through. To resolve the issue they allow me to make another purchase and then they will send the cookbook! The item itself that I ordered was very nice, a shame that they lost a potential repeat customer. Dishonest and unprofessional.

Great Customer Service, Very Responsive I placed an order for a bunch of books. Unfortunately, two were out of stock. They notified me via email immediately and were responsive to questions asking for the ISBN and such. They also took the out of stock books off their website immediately before emailing me.

Amazing customer service - They're doing it right! I had a problem with my order and the customer service was prompt, easy to work with and extremely helpful. Their shipping was very fast, too. However, because of the customer service experience alone (they treated me like a person instead of a number), Judaica Place is now my preferred online shopping destination. Keep up the good work.

Wonderful service. This is a good Judaica store I would let my friends in on it.

False advertising There were 2 items on the package I ordered without allowing me to choose. Of course I assumed I'd receive both so was amazed I'd paid that much for so little.