Your customer rep listened to me and… Your customer rep listened to me and was very polite and remedied the situation. She is an asset to your Company Her name is Laya.

🚩🚩🚩 DO NOT SIGN UP YOU WILL PAY FOR FREE PUBLIC INFORMATIONS🚩🚩🚩 They charge you $19.95 and you will get the same free informations that already in Google and they offer you to pay for another premium service just to see How many owners on that vehicle totally will cost you MORE THAN THE CARFAX WEBSITE. THE ONLY THING I LIKED CUSTOMER SERVICE PERSON WAS HELPFUL

Great site if you want to know more about a vehicle I enjoy knowing that I'm able to look up vehicles safely and get all data from this site. I had no idea that I did a trial and was going to have monthly payments taken out of my account. Catherine was very helpful in getting my refund and satisfied me without having to take it a step further with my bank or PayPal.

Excellent Excellent! My Norton LifeLock account notified me of a transaction through this company that I did not make. The lady that helped me in customer service was wonderful! She got everything worked out in 10 mins and issued my card refund with no problem! Wonderful customer service!

Use carfax instead The service itself is confusing mentioning features mt car does not have then you have to buy a trial to use the service. You cancel the service and the still charge you $24.95. I sent a screenshot and "Joel" from the chat customer service was rude and telling me it's not a charge even though it clearly took out of my account. Ridiculous. I'm sticking to Carfax from now on.