Richard the worst customer service employee They have a customer service worker by the name of Richard who was very nasty. He yell and screamed and said he's the supervisor and if I wanted to cancel I could. I ordered a unit and was promised it Thursday July 2, 2020 it never arrived to I called to be told oh the driver can't make it. Then I was told I would receive it Friday the 3rd by 12 noon when I called I was verbally abused by this worker its 1pm and still no call or communication from this company.

When it works its good When it works its good, however for five odd months of usage the portable restroom haven't changed in any aspects. Its definitely worth renting portable restroom from Porta Potty Direct.

Canceled three deluxe rentals the day… Canceled three deluxe rentals the day before a wedding. Avoid at all costs.

DO NOT TRUST DO. NOT. TRUST!!! PortapottyDirect took my order on 8/2/22 for a 2 unit trailer for my daughter’s wedding on September 4th. They JUST called me today, August 26th, and said they are no longer providing service for that area. This is one week before we were to take delivery. For an outdoor wedding, 150 people, on Labor Day weekend! They’re “sorry.” UNBELIEVABLE!