On the 23rd January I placed an order… On the 23rd January I placed an order for £158.74 worth of wine. An email with the order confirmation has come through, the money went out from the bank account the same day. While I understand that some orders might take longer to arrive, I find it unacceptable for no feedback to be provided on any of the 4 emails I have sent since the order was placed. The phone numbers are also unreachable. The experience has been very bad so far, however If the seller is seeing this, please provide feedback, as I’ve seen some reviews do receive responses. Thank you.

This website is a scam This website is a scam, please don't use. I ordered £300 of wine 4 weeks ago which has never arrived. No update or email since ordering. I have emailed the company 3 times with no response. The UK phone number isn't a real number, I have tried to call multiple times. Very disappointing. Please don't fall for this scam like I did.

This is my third order with Vinero This is my third order with Vinero. They ship the wines from all over Europe so be prepared to wait for about 10 days

Scam or just terrible Customer Service Purchased about €280 worth of Scotch from them a month ago. Only one email confirming the order from them and a separate email from EURO DRINKS DISTRIBUTION SRL. We followed up with three emails to the different addresses with no replies and called but no answers. Either they have terrible customer service or this is a SCAM. avoid. Vinero order - 388389140

£120 worth of wine. No wine, no response I ordered £120 worth of wine in early December using their website. A few days later I received an email update informing me that my delivery will be made that day and the driver will contact me an hour beforehand. That was the last communication I got from them. I got no phone call and no one came to my door. I have since tried several times to ask about the order using the contact page but I get no response. They still have my money and I haven't got anything from them. Be warned!