Damaged product labeled brand new The sunglasses were labeled brand new, but the chrome around the side hinges of the glasses were scuffed on both sides. I thought it was just dirt and I tried to wipe it off, but clearly it was scuff on the chrome which was really disappointing, considering I paid $350 for these glasses, unfortunately shade review.com doesn’t accept returns because they say they’re giving us such a good discount. Now I know why they’re giving such a good discount. Follow up: Contacted sales@shadereviewstore twice through email as they stated in there reply but surprise, surprise, no response at all. Just goes to show they’re are just trying to look like they’re actually care and that they’re trying to give a refund but it’s all a lie. Don’t be fooled, just another shady YouTuber selling damaged goods. Buyers beware.

Excellent Customer Service! 100% authentic sunglasses at a very reasonable price. More importantly, he stands behind what he sells and customer service is excellent. On my latest order, everything was correct except a different lens color was sent out. All it took was one email and everything was made right. A return shipping label was immediately sent for me to return the glasses I received, and the correct color glasses were sent out very quickly with express shipping. He was very communicative over emails and apologetic for the mix up (that wasn’t really even his fault). This is how you do business, and a lot of companies could take lessons. Extremely pleased with this seller.

My Persol sunglasses were perfect! My Persol sunglasses were exactly as shown and described on website and arrived very quickly! Very happy with my purchase and highly recommend!

Never disappointed Love all the glasses I've added to collection, extremely fast response and delivery. At this point I wouldn't get shades from anywhere else.

Premium price for average experience The product was delivered, but there are scratches on the inner left lenses and due to the mentioned cost of the product, a very heavy import fee was levied and the overall purchase became $100 more expensive.