Poor product quality stay away from this brand Poor product quality, even poorer customer service, ordered product in Feb 2024 received towards end of Feb 2024, have used it for 1 1/2 month and already the seams have started coming apart. The PU is peeling away on the corners and bag flap. It's not a cheap bag either at £89.00 one would expect it to last but it's worse than high street brands. What's appalling is CC saying the product is out of the 30days return window??? who wants to return and buy again from a horrible brand like this.....disgusting that brands still rip off like this

I love Charles and Keith I love Charles and Keith! Their shoes and slippers are especially great—they're super comfortable and classic, and they look so expensive! Perfect for everyday wear and long walks.

Charles & Keith Charles & Keith is a fashion-forward brand that offers trendy footwear, bags, and accessories at affordable prices. Their designs often reflect current fashion trends, making them popular among young adults seeking stylish yet budget-friendly options. The quality of their products is generally good for the price point, although some items may not be as durable as higher-end brands. Overall, Charles & Keith is a great choice for fashion-conscious individuals looking to stay on-trend without breaking the bank.

Great quality while still being affordable I got the Cesia bag in brown and I love it! It’s great quality while still being affordable. I will definitely be getting another bag.

My personal details were exposed My order was delayed, and when C&K, sent an email notifying me, they were too lazy to send it out individually, and instead, added all customers, who were affected by that same delay, in the same email. Meaning, I got to see the email addresses of every other customer, and they got to see mine. After I responded asking, why they would expose my personal details like that, I was informed that it was a mistake and offered me a 20% discount for my NEXT order. As if I would ever put my trust and personal details in their hands again. I asked to have that 20% discount applied to my first and only order, they have ignored my emails since. So here we are. I would strongly advise against shopping with them. Only one of the two bags I ordered, even came with a dust bag. That was also ignored. Shocking company!