Service was fast Service was fast. Item condition as described (and better), although one item - a watch - was wrist size as described, but was not possible (too small) to fit over hand to get to wrist, and was a one piece, not an open band. But both items were beautiful. Customer service was wonderful when I had to call about delivery. Return was a chore, and expensive - but that was more UPS than . (Would be good to have more in person return options.) Waiting for status of return - will update if necessary.

My “go to” store for luxury bags!!! I do love fashionphile and have purchased several bags from this company. I love the way they describe the items to a T! I always know what to expect when I order from fashionphile. Prices are very reasonable. I wouldn’t be able to have so many luxury bags if it weren’t for fashionphile. Thank you so much!

Trustworthy but need better descriptions I like that Fashionphile is trustworthy and is quite harsh on the condition ratings. Bc of that, customers end up being positively surprised when the condition is better than expected. However, I wish they put more details of the bags. I.e, the Chanel boy flaps that I ordered, it wasn't stated on the website weather the inner lining is leather or fabric, and it was hard to judge from the pictures. Also, if there is sth missing from the item, plz state it as well.

Gorgeous bag Gorgeous bag, fast shipping, great payment options. Only thing I didn’t love was the extremely high duties and taxes coming cross border but that’s not the companies fault. Just beware if you’re Canadian. Ouch.

Your shipping notice stated 3/27… Your shipping notice stated 3/27 between 2 & 4, UPS 2-7, I took off of work early to be here so I wouldn't miss UPS, called after 4 they received the package on the morning of 3/27. UPS driver didn't follow my account instructions to leave on Patio 3/28 actual delivery day, Thank goodness I was home when they left it at my front door- I have a complaint with UPS to file