Had an issue with a new pair of… Had an issue with a new pair of sunglasses. They reached out to the manufacturer and I recieved a new pair resolving the issue. The staff was polite and helpful. To be fair, for reasons beyond their control it did not happen over night, but they followed through and they understood the assignment.

Good See Co. is the gold standard for customer service Good See Co. has both the largest selection of designer optical and sunglass frames in the US, and the largest commitment to customer service. I bought high-priced Lindberg frames there in December 2022 when I was in LA to visit my sister. Three months later, one of the stems fell out. I contacted Good See Co., and E-Commerce Manager Farasat promptly emailed me a prepaid UPS 2nd Day Air shipping label. The frames were repaired and returned to me in Jacksonville, FL, without delay and at no charge. Unfortunately, the same repair was required again, 13 months after my original purchase. (Lindberg eyewear is not built for durability, IMHO.) As before, the estimable Farasat and repair team fixed the frames and sent them back gratis in record time. Good See Co. delivers superlative customer service.

OMG ...BEST EVER OMG ...BEST EVER. I'm from Minneapolis and will send any glasses that need help to Good See Co. The people are wonderful, the service is superb and prices very fair. They fixed my glasses, sold me the PERFECT pair to play pickle ball. All in all this experience was "textbook perfect" and example of what retialers should be. Thanks Good See. Nathan Harrison, Mpls, MN

I ordered a pair of sunglasses from… I ordered a pair of sunglasses from this company which I thought would be good after reading various reviews. I had to email them to find out where my glasses were but they emailed back saying that the lens had a scratch, should have realised then there was something wrong so they changed the lenses and sent the glasses. When I received the glasses they were worn and the colouring was flaking off and there were dirt marks around the frame and the hindges had black gunge which would indicate that this frame was worn before and not a new pair. I was very disappointed and now have returned the frames costing me for the return postage and they charged me for delivery so not happy at all will not be ordering again.

THEE BEST! Check them out for yourself... Do you ever get the feeling the help at optical shops are sizing you up before pricing their wares? I learned from experience. I shopped the malls, the expensive boutiques, the online discounters... let me tell you, Good See Co. is the best. Their prices are fair and their service impeccable. Oliver at Good See has helped me throughout the entire shopping experience -- totally online -- and I am not an easy customer. I am a little picky and wanted just the right frames for the money spent. Oliver patiently replied to my emails and made the entire experience enjoyable. I ordered a frame, sent it back, ordered again... found one I really liked and went ahead. I bought two pairs of Mykita frames with Rx lenses. Any questions, I zip an email and Oliver replies. Before I found Good See online, I walked into a local optical shop at a mall (one of the nicer shops selling designer frames) and guess what? They wanted $1500-1600 for one pair. Good See charged half for the identical product. Need I say more? Give them a try.