Sterling Pacific

3515 Airway Dr, 89511, Reno, United States
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4.67
Based on 12 Reviews

5

91.67%

4

0.00%

3

0.00%

2

0.00%

1

8.33%
About Sterling Pacific

Sterling Pacific manufactures full aluminum, dual-wheel travel cases from 5052 aluminum with reinforced A380 corners. www.sterlingpacific.com

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Brandon
GB

The Sterling Pacific 35L two wheel… The Sterling Pacific 35L two wheel carry-on is singularly the best carry-on luggage made. I have flown about 1,600,000 miles to over 30 countries, and have had luggage from Rimowa to Samsonite and everything in between. The SP 35L Will fit into the overhead bin of nearly every regional aircraft you can find, will not deform like other hard shell aluminum cases while rolling over cobblestone streets in Europe, is easier to pack and unpack being a trunk design instead of a clamshell design (takes up less space when loading/unloading), and rolls behind me with ease (far easier than I thought it'd be). Its construction is also incredibly robust. I expect to be handing this off to my kids someday. Beyond pure function, it's also luxurious. I always smile when I see it, and the leather work is top notch. Lastly, the customer service from Sterling Pacific is exceptional. I don't worry about a thing when traveling should I need to have something repaired or replaced. Looking forward to decades of use!

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Aymen Serrano
CA

EST. 1907 (Sterling Pacific has stated in correspondence with myself that this is a fair review, to quote: "Some of the criticism you presented in the review is fair and to be fair, with the benefit of hindsight, self-inflected, looking at how we were presenting ourselves earlier.") Est. 1907 as R. Herz & Bros., a Reno jewellery and watch business that shut down in 2007. At some point in 2009 or later whatever remained of the business was renamed Sterling Pacific, and in 2018 it was purchased by Galton Voysey. In 2021 it set up as a manufacturer of metal suitcases. Prior to 2021 there is zero presence of this company anywhere in the market, and the sterlingpacific.com website was available on GoDaddy as late as 2019. This is what the company would like to call 113 years of "proudly bearing the Sterling Pacific banner." Currently their published address is most prominently a US Bank location, which apparently also contains a rentable-workspace. While I have no particular qualms with the product, I am very concerned by this appropriation of history in an attempt to give the brand some gravitas it has not naturally acquired. Both Sterling Pacific and Galton Voysey seem to be run by Fail.VC, a venture capitalist firm that invests in "ideas so stupid they might just work." Ideas like co-opting an ostensibly unrelated brand's history perhaps? I communicated my concerns with the company, and while they were quick to correct an error I pointed out on their website, they did not initially seem to be interested in presenting their history in a more honest manner. So I give the company 1 star so that people who look for this type of review can find it and make their own decision on this company's "Est. 1907" claims. Edit: Sterling Pacific has updated their about page to reflect a more honest version of the events. I'll leave this review up as a record of the original version they used, to help ensure they continue to be honest, and because they continue to use "Est. 1907" prominently.

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