I never received my package or tracking… I never received my package or tracking information!

I have ordered 4 HD crystal lace wig They do not dissapoint!! I have ordered 4 HD crystal lace wigs from Genius within the last 2 years or so. All of them exceeded my expectation. The density has always been accurate. What you see listed on their site is exactly what you get! Although some are pricey, to me its worth it when you know quality is what you will get. I almost always use their pay in 4 plan making it more cost effective for me. I am not an influencer nor paid to write this review either. I think most important part of my experience is the customer service you receive. From timely responses to questions, to placing the order and they even follow up to make sure you received your shipment. I can recall one time getting a text response from Yoki at 12 am in response to me needing to place an expedited order!!

Great wig and customer service I was really happy with the wig and the customer service that I have experienced before I received the wig was phenomenal . Very nice experience so overall.

Not worth $200+ Took very long to get mailed out and didn’t get mailed until AFTER I finally reached out to the company, almost a month after purchase. When it arrived, the hair itself was very thin, and nothing like the photograph pictured on the website. I do like the HD lace. I was asked to put a description for the “free“ wig I wanted and received a bob wig, which again was super thin, and nothing like what I described wanting. Disappointing experience. Won’t purchase from them again.

Great customer services but wig trash Great customer services but wig trash. Frontal lace supposed to be HD but more like brown lace. Wig thin and hair supposed to be human hair but no better than synthetic. No worth the money spent.