Cindy
CAGreat Customer Service! Bought a LV vintage handbag from Jebwa. Upon ordering, I received instant communication with a representative, Ray. He was fantastic, and let me know the steps to follow for shipping. I ordered the bag Monday September 21st and it arrived today, Sunday September 27th via DHL! There were fees I had to pay to DHL ($119) as the bag was coming from the US to Canada. Super fast delivery, very impressed! The bag is exactly as described, and 100% authentic. It also came with an authenticity card. The bag itself smells a bit musty, however, that’s to be expected with a vintage bag. Overall, VERY impressed with the customer service, how fast I received the purse, and the bag! I would recommend Jebwa and will absolutely buy with them again! -Cindy Brown
RC
GBI bought 2 unbranded chains I bought 2 unbranded chains, 2 LV lock and key. Both chains pealed and started to tarnish with in 2 times wearing. Never in water and wiped with microfiber and stored in jewelry box. I emailed both emails addresses for Jebwa with invoice and pictures. I received 1 response asking for invoice and that was it. Very disappointed.
Kristie O'Bannon
GBWaiting on my bag as we speak Waiting on my bag as we speak, ordered a week ago, NO FOLLOW UP. Have sent numerous requests to customer service, have not heard anything, yet I've charged for the items. Not a happy camper at the present moment. Hopefully this will change!
Pj
GBI really liked my LV .It was presented… I really liked my LV .It was presented as described in the link.The agent I dealt with when purchasing the items was extremely courteous. However , the channel purchase (purse)I wasn’t satisfied with . More damages when receiving the purse than noted in the comments . Wasn’t able to return the purse in time due to major surgery ...
Iva S
GBPosh show purchase I purchased a bag through Poshmark, and the hosts claimed it was in great condition. However, upon receiving it, I noticed a large black dirt spot and cracked handles. Unfortunately, these defects were not visible under the bright lights of the Poshmark show, and they even ceased creating listings for auctioned bags. The hosts seem to prioritize selling at all costs and often fail to disclose accurate item conditions. In fact, they even laughed and exclaimed, 'Oh my gosh, can't believe someone returned it,' as Raquel expressed her disbelief. If they simply refrained from lying about the condition of their items, returns could be avoided. Additionally, it's misleading to label it as an auction when it doesn't truly adhere to the principles of an auction. Essentially, the hosts are merely removing items from their listings and reducing the price by $100-$200 before selling them. bags are often overpriced for the condition.