Kristie O'Bannon
GBWaiting on my bag as we speak Waiting on my bag as we speak, ordered a week ago, NO FOLLOW UP. Have sent numerous requests to customer service, have not heard anything, yet I've charged for the items. Not a happy camper at the present moment. Hopefully this will change!
Linda B
GBUnsubscribed In spite of messaging them several times I never had anyone respond. Also, I had to request authenticity several times before I actually received it. Even Mercari had to remind them to get my merchandise in the mail. First and last time doing business with them.
Cindy
CAGreat Customer Service! Bought a LV vintage handbag from Jebwa. Upon ordering, I received instant communication with a representative, Ray. He was fantastic, and let me know the steps to follow for shipping. I ordered the bag Monday September 21st and it arrived today, Sunday September 27th via DHL! There were fees I had to pay to DHL ($119) as the bag was coming from the US to Canada. Super fast delivery, very impressed! The bag is exactly as described, and 100% authentic. It also came with an authenticity card. The bag itself smells a bit musty, however, that’s to be expected with a vintage bag. Overall, VERY impressed with the customer service, how fast I received the purse, and the bag! I would recommend Jebwa and will absolutely buy with them again! -Cindy Brown
Iva S
GBPosh show purchase I purchased a bag through Poshmark, and the hosts claimed it was in great condition. However, upon receiving it, I noticed a large black dirt spot and cracked handles. Unfortunately, these defects were not visible under the bright lights of the Poshmark show, and they even ceased creating listings for auctioned bags. The hosts seem to prioritize selling at all costs and often fail to disclose accurate item conditions. In fact, they even laughed and exclaimed, 'Oh my gosh, can't believe someone returned it,' as Raquel expressed her disbelief. If they simply refrained from lying about the condition of their items, returns could be avoided. Additionally, it's misleading to label it as an auction when it doesn't truly adhere to the principles of an auction. Essentially, the hosts are merely removing items from their listings and reducing the price by $100-$200 before selling them. bags are often overpriced for the condition.
Luciana Griffith
GBI Can’t wait to wear this bag!! I purchased this bag through this vendor from Tradesy. I have never had a bad experience with Tradesy, so I was not worried making this purchase. The bag arrived in a timely manner and just as described. There were slight marks that I was able to remove with a Clorox wipe. The bag was good as new. I WILL be purchasing again from Jebwa.