Unsubscribed In spite of messaging them several times I never had anyone respond. Also, I had to request authenticity several times before I actually received it. Even Mercari had to remind them to get my merchandise in the mail. First and last time doing business with them.

Waiting on my bag as we speak Waiting on my bag as we speak, ordered a week ago, NO FOLLOW UP. Have sent numerous requests to customer service, have not heard anything, yet I've charged for the items. Not a happy camper at the present moment. Hopefully this will change!

I would never buy from them again I would never buy from them again. The LV bag I received is in a very bad shape and I have to bring it to an LV store to change the handles and Leather trim. It would have been OK if the condition of the bag was honestly described during the Poshmark show but it was not. Basically a rip off and I don't advise anyone to buy from Jebwa.

Item I wanted and purchased was marked… Item I wanted and purchased was marked incorrectly that I was unaware of. My purchase was refunded, however that's not my complaint. My complaint is the company had marked this bag I purchased incorrectly and that proceeded to cancel my order. It is not my fault that that had happened. I should have still recieved my order because it was the company's fault and not mine. You shouldn't list something at a price if you're just going to cancel my order. I'm not pleased.

Great Customer Service! Bought a LV vintage handbag from Jebwa. Upon ordering, I received instant communication with a representative, Ray. He was fantastic, and let me know the steps to follow for shipping. I ordered the bag Monday September 21st and it arrived today, Sunday September 27th via DHL! There were fees I had to pay to DHL ($119) as the bag was coming from the US to Canada. Super fast delivery, very impressed! The bag is exactly as described, and 100% authentic. It also came with an authenticity card. The bag itself smells a bit musty, however, that’s to be expected with a vintage bag. Overall, VERY impressed with the customer service, how fast I received the purse, and the bag! I would recommend Jebwa and will absolutely buy with them again! -Cindy Brown