Item I wanted and purchased was marked… Item I wanted and purchased was marked incorrectly that I was unaware of. My purchase was refunded, however that's not my complaint. My complaint is the company had marked this bag I purchased incorrectly and that proceeded to cancel my order. It is not my fault that that had happened. I should have still recieved my order because it was the company's fault and not mine. You shouldn't list something at a price if you're just going to cancel my order. I'm not pleased.

Did well in the end Had some problems in the beginning with shipping to the incorrect person but after I spoke with Ray multiple times I decided to give them a chance they gave me a higher percentage off and I asked them to contact me when/if they received the purse I wanted so they could re-ship to me. Once the purse was back they shipped to me and I recieved it very quickly I wish the first time could've been like the 2nd but purse was accurate to description. I ended up returning because I missed that the purse didn't have a strap. But I will buy again if the price is right.

I bought 2 unbranded chains I bought 2 unbranded chains, 2 LV lock and key. Both chains pealed and started to tarnish with in 2 times wearing. Never in water and wiped with microfiber and stored in jewelry box. I emailed both emails addresses for Jebwa with invoice and pictures. I received 1 response asking for invoice and that was it. Very disappointed.

Buy somewhere else Their items are actually higher then most stores. I was new when I purchased from them and thought I got a good deal but it was actually a rip. But that was a rookie mistake on my part. However, what frustrates me even more is that I’ve been asking for the COA for 2 months already and they still haven’t given it to me. Now they are not even responding anymore.

Great Customer Service! Bought a LV vintage handbag from Jebwa. Upon ordering, I received instant communication with a representative, Ray. He was fantastic, and let me know the steps to follow for shipping. I ordered the bag Monday September 21st and it arrived today, Sunday September 27th via DHL! There were fees I had to pay to DHL ($119) as the bag was coming from the US to Canada. Super fast delivery, very impressed! The bag is exactly as described, and 100% authentic. It also came with an authenticity card. The bag itself smells a bit musty, however, that’s to be expected with a vintage bag. Overall, VERY impressed with the customer service, how fast I received the purse, and the bag! I would recommend Jebwa and will absolutely buy with them again! -Cindy Brown