Great Customer Service! Bought a LV vintage handbag from Jebwa. Upon ordering, I received instant communication with a representative, Ray. He was fantastic, and let me know the steps to follow for shipping. I ordered the bag Monday September 21st and it arrived today, Sunday September 27th via DHL! There were fees I had to pay to DHL ($119) as the bag was coming from the US to Canada. Super fast delivery, very impressed! The bag is exactly as described, and 100% authentic. It also came with an authenticity card. The bag itself smells a bit musty, however, that’s to be expected with a vintage bag. Overall, VERY impressed with the customer service, how fast I received the purse, and the bag! I would recommend Jebwa and will absolutely buy with them again! -Cindy Brown

Waiting on my bag as we speak Waiting on my bag as we speak, ordered a week ago, NO FOLLOW UP. Have sent numerous requests to customer service, have not heard anything, yet I've charged for the items. Not a happy camper at the present moment. Hopefully this will change!

Unsubscribed In spite of messaging them several times I never had anyone respond. Also, I had to request authenticity several times before I actually received it. Even Mercari had to remind them to get my merchandise in the mail. First and last time doing business with them.

Banned from Live Poshmark show! Hello - HORRIBLE live shows!! Tried to join a live show and it says I can no longer join from this host. WHY?? Am I banned because your customers were bullying someone that decided not to bid on a $1k handbag and I said something. I kindly would like a response. They told her that she wasted Raquel’s time and she can go buy a plastic target bag!! No one should be treated that way! It’s a lot of money for some and not everyone is familial with Raquel’s bidding rules. I would like to know why I am banned from your live shows on Poshmark…,,,SHAME ON YOU!!! Did you ban the folks that were calling her names and bullying her?? I took screenshots of it too!

Requested certificate of authenticity… Requested certificate of authenticity for the black LV purchased, Received wrong certificate. Received card forJebwa SKU 4151L22, a Gray Shoulder Bag. Please send correct card. Thank you. Thank