Wating response on this inquery: Wating response on this inquery: _____________________________ Dear Chrome, I have recently bought a Bravo 3.0 backpack. Product pictures clearly shows a quick-access laptop zipper on the side. This feature is essential, especially for roll-top bags and would be a big selling point for many including me. Needless to say, the bag I received does not have this quick-access for the laptop. This is so bizarre and unacceptable that it is kind of funny... You have a real photo of a real product that is advertising and showing features that does not exist in the products that you sell to your customers !? Whats going on here Chrome?

Chrome industries Sure, you can write a review for Chrome by going to the Chrome Web Store and finding the Chrome app. Then, click on "Reviews" and share your thoughts about the browser. Is there anything specific you'd like to know about writing a review for Chrome?

Good service and speedy delivery Good service and speedy delivery, I had to contact Chrome a couple of times, got a fast reply each time

Fantastic Products and Customer Service I have had nothing but great experiences with Chrome and get a lot of compliments in office and field settings. I've owned their bags for years, taking them through fairly difficult conditions without any major issues. I recently noticed stitching being torn from one of my bags and customer service was amazing. They honoured their warranty, despite covid, and ensured I got a replacement product and was allowed to keep the warranty item. Great group and great products.

$130 shorts didn't fit - 12 email attempts later, Chrome has never responded once!! I purchased a pair of shorts from Chrome and they were way too snug. Their website said I couldn't return them through their website and would have to contact their customer service team - but they don't allow you to call anyone and no one answers their corporate phone number. The pre-recorded messages says "to be fair to everyone" you have to email them. I emailed them more than 12 times over a period of months - and never received a single response. So II'm stuck with a pair $130 shorts that don't fit. I've never experienced anything like this from another company - especially for premium priced products such as theirs. to date I've owned alot of Chrome clothing - but I'll never buy from them again since they won't help a customer out. This is the worst customer service experience I've had with a company. It's downright fraudulent. So buyer beware.