This site is so lovely This site is so lovely. I order the wrong size treats for my pupper and they're letting me do an exchange and providing a return label for the misorder. shipping is always fast and prices are reasonable

Order never arrived and no responce Placed an order on 9/12/23 and it's still showing as order confirmed. Order KH25916 and it is almost a month later and no updates, ignored emails for status and the phone number on the site is out of service. I created an account and it always gives an error logging in every time so every order since has been through guest check out essentially. No way to speak to a representative and I'm disputing the charge with my credit card company. I will make sure to not order from this company again.

Excellent service Excellent service, great product. On the recommendation of Koa's House staff, I ordered the Earth Animal No-Hide Chews for my daughter's dog in Boston. The order was promptly sent and received in Boston, and the chews are now her dog's favorite treat!

I’ve ordered a dog bed I’ve ordered a dog bed - had a receipt and told shipping takes 4-10 days: 9 days later I’ve had no update or acknowledgement of my email asking fir an update… #feelingscammed

Scam Took my money (I was so excited to find my dog's favorite toy, I ordered three of them, as well as some others), confirmation email sent, all looked in order, then nothing. No response to follow up emails, no word at all. Total scam.