Casey Wong
GBThis site is so lovely This site is so lovely. I order the wrong size treats for my pupper and they're letting me do an exchange and providing a return label for the misorder. shipping is always fast and prices are reasonable
Debs Glassey
GBDo not waste your time or money with… Do not waste your time or money with this company. Waited weeks for my order which finally arrived. Emailed within the hour of receipt to say how disappointed I was with the product and instigated my returns within their 30 days according to their own T&C’s. 1 week later and a number of emails/messages still no reply. No contact number of course! Total waste of money. They will take your money but highly unlikely you’ll get anything back or after sales service unless it’s a positive response! I am sadly, a customer writing this review but I cannot recommend them at all!
Evergreen resident
GBExcellent service Excellent service, great product. On the recommendation of Koa's House staff, I ordered the Earth Animal No-Hide Chews for my daughter's dog in Boston. The order was promptly sent and received in Boston, and the chews are now her dog's favorite treat!
Melanie-Jane Clark
GBI’ve ordered a dog bed I’ve ordered a dog bed - had a receipt and told shipping takes 4-10 days: 9 days later I’ve had no update or acknowledgement of my email asking fir an update… #feelingscammed
Sheri Gaarder
GBI was looking for a wide martingale… I was looking for a wide martingale collar for my German Shepherd that was also pretty. Most collars were only 1inch or less and then gets covered in their fur. This collar looked just like the pictures. Just the right width and really stands out on her neck, beautiful!