Scam Took my money (I was so excited to find my dog's favorite toy, I ordered three of them, as well as some others), confirmation email sent, all looked in order, then nothing. No response to follow up emails, no word at all. Total scam.

I’ve ordered a dog bed I’ve ordered a dog bed - had a receipt and told shipping takes 4-10 days: 9 days later I’ve had no update or acknowledgement of my email asking fir an update… #feelingscammed

The order Of wheel chair was quick and… The order Of wheel chair was quick and easy Absolutely fabulous but I would of liked the free treats that were with the order that you added, to see if my pets would of liked your products.

Order never arrived and no responce Placed an order on 9/12/23 and it's still showing as order confirmed. Order KH25916 and it is almost a month later and no updates, ignored emails for status and the phone number on the site is out of service. I created an account and it always gives an error logging in every time so every order since has been through guest check out essentially. No way to speak to a representative and I'm disputing the charge with my credit card company. I will make sure to not order from this company again.

Best service ever! I ordered a bag of dog food that is really hard to find. I received it quickly but unfortunately my dog passed away the day the food arrived. I sent an email inquiring if the food could be returned because it was nearly $100 for 10lbs and it had not been open. The company responded promptly with a free return label for my dog food. Thank you for your great service!