I was looking for a wide martingale… I was looking for a wide martingale collar for my German Shepherd that was also pretty. Most collars were only 1inch or less and then gets covered in their fur. This collar looked just like the pictures. Just the right width and really stands out on her neck, beautiful!

I want to cancel this subscription… I want to cancel this subscription order because one of our dogs got really sick after eating one, but I couldn’t find anywhere on your website where I could do this. The sick dog isn’t a puppy. She’s an 8-year old, 120 lb German shepherd.

Best service ever! I ordered a bag of dog food that is really hard to find. I received it quickly but unfortunately my dog passed away the day the food arrived. I sent an email inquiring if the food could be returned because it was nearly $100 for 10lbs and it had not been open. The company responded promptly with a free return label for my dog food. Thank you for your great service!

Deserving of 5 stars To be honest, it nice to deal with a company that is 100 percent genuine. The treats that I have fed the dogs are very low in ingredients and they both love them. I will go on Koa's House first, prior to other dog website stores, to compare prices, adding in free shipping if offered as a plus.

Do not waste your time or money with… Do not waste your time or money with this company. Waited weeks for my order which finally arrived. Emailed within the hour of receipt to say how disappointed I was with the product and instigated my returns within their 30 days according to their own T&C’s. 1 week later and a number of emails/messages still no reply. No contact number of course! Total waste of money. They will take your money but highly unlikely you’ll get anything back or after sales service unless it’s a positive response! I am sadly, a customer writing this review but I cannot recommend them at all!