Koa's House

Castle Ct 32156, 80439, Evergreen, United States
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3.15
Based on 20 Reviews

5

45.00%

4

10.00%

3

0.00%

2

5.00%

1

40.00%
About Koa's House

Dog and Cat Supplies With Free Shipping with No Minimum Purchase Requirement.

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Kamil PS
GB

Order never arrived and no responce Placed an order on 9/12/23 and it's still showing as order confirmed. Order KH25916 and it is almost a month later and no updates, ignored emails for status and the phone number on the site is out of service. I created an account and it always gives an error logging in every time so every order since has been through guest check out essentially. No way to speak to a representative and I'm disputing the charge with my credit card company. I will make sure to not order from this company again.

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Joana Dy
PH

Reasonable price Fruitable skini minis treat was on sale when I bought it and it was a really good buy. My dog loves it. The product was delivered on time. I would definitely try your other products. Definitely recommended!

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Lori Cook
GB

Best service ever! I ordered a bag of dog food that is really hard to find. I received it quickly but unfortunately my dog passed away the day the food arrived. I sent an email inquiring if the food could be returned because it was nearly $100 for 10lbs and it had not been open. The company responded promptly with a free return label for my dog food. Thank you for your great service!

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Lucy
GB

SHOCKING SERVICE - They DO NOT come back to you if you want a refund or have an issue I received the bed & sadly it is not going to be suitable for my dog. I have reached out via E Mail, Chat & Facebook asking for someone to contact me reg a refund & a shipping label to return the bed. I have been told via auto answer I will be answered shortly, but 7 hours later I closed down my computer. They are quick to take your money, but very slow with any customer services. VERY DISAPPOINTING

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Jane Hamilton
GB

This is my 2nd Order This is my 2nd Order. My dogs love the food but the 1st bag was mostly like saw dust not solid bits. My sister told me this wasn’t normal so I order a 2nd bag but very hesitantly. The 2nd Bag has solid bits that my pups are enjoying. So I am glad I gave it a 2nd try but I do hope I don’t get another bag like the first.

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