Ongoing Bait And Switch Became a backer in Jan. 2019, and started seeing things posting about delays and issues. I started asking some questions and received replies from Lumzag that weren’t exactly reassuring. Then, I received a Facebook message from a Supervisor (Tyler) from the fabric company whom Lumzag contracted for the bags. They only purchased enough to make 100 bags. When I asked about this publicly on the Indiegogo forum, I was immediately blocked and issued a refund. My post was blocked so no one could read it. This issue was hidden from other people on Indiegogo. But not in a backer forum. I also emailed the company where Supervisor Tyler worked, to verify the message. I was given a very hostile message by Tyler after this, with proof of my email from the CEO, which confirmed he not only worked there, but was threatened with leaking information that threatened his job. This issue was never rectified. The original bag was revised to limit that component. Promises of shipments were made. There are subreddits about faulty bags received that did not, and do not work to this day. Customer service blames the owner, saying they must have opened the casing and altered it. There were delays with SIM cards...batteries....the apps in the stores....then they forgot about international approvals.... and then sent out lighthearted emails after the pandemic began.... and the war in their country... Meanwhile, their ‘business site’ in California is a defunct and empty warehouse. Their address in NJ is shared with...Volterman. Due diligence and research has linked the two companies as one. This is a bait and switch scheme. Both Lumzag and Indiegogo are complicit in scamming the consumer.

Non-stop lies and no product in sight Over two years of nonstop lies from these people who raised a ridiculous amount of money only to leave all of their customers frustrated and empty-handed. The excuses ranged from “war and insurrection” to “shipping irregularities.” They regularly scrubbed negative comments and continued to collect money for this scam.

Complete scam! Complete scam! Don’t attempt to buy anything from this company as you won’t receive anything.

This bag is life changer This bag is life changer. So many useful features. Quality of bag is insane.

They are frauds They are frauds. I funded their bag 4 years ago and still haven’t received them.