They had a discontinued set of frames… They had a discontinued set of frames in stock that I had been searching for everywhere so I could repair an original pair I loved. The price was great and they arrived in two days -- in time for my vacation. Perfect.

I didn't receive items I ordered an item on Nov. 8th and today is Nov. 15 I didn't get delivered and anything still. I just got a confirmation email for my order, and now they are sending me a message about how's my experience. Where is my eyeglass? And when are you going to send it to me? I'm so mad about this situation

Customer service non existent. No response when the only way to request for a return is through email or contact message. Make sure you bought the right product otherwise you may be stuck w your purchase even if there’s a 14 day return policy.

very bad experience very bad experience, I bought some new glasses and they sent me used ones, still waiting for a solution from them

I felt The persons that was returned… I felt The persons that was returned from other customers the wrapping is not proper has a scratch and balances I felt I was buying secondhand class