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Zappos

http://www.zappos.com

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2.05

Based on 20 Reviews

25.00%

0.00%

5.00%

70.00%

About Zappos

Zappos is a customer service company that just happens to sell _____________. Born in San Francisco, raised in Las Vegas, Zappos was founded in 1999 as a shoe retailer. And we sure have come a long way. We still sell shoes — as well as clothing, handbags, accessories, and more! Our purpose, first and foremost, is to live and deliver WOW. We offer tons of options for men, women, and children's clothing and footwear needs! Free shipping BOTH ways, 365-day return policy, and 24/7 customer service are always included!

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Terrible company and they are slick… Terrible company and they are slick scammers! They denied my job Amazon to cover my timberland boots. Totally within the budget. They want you to buy bs and guess what?? Under that crappy shoe program, almost every single pair was double or triple the allotted budget. So basically they wanted my employers $$$ and my $$$. My boots were garbage and felt like high-heeled shoes. Dishonest business practices. Please folks, just go to a more reputable shoe company. They are truly trash!

Horrible Horrible! Slow shipping ! VIP is a joke. Site changes delivery dates after you place an order. Slow refunds due to returning to many shoes. Weren’t they a shoe company? Isn’t that what you do ? Try on and return if they don’t fit? Everyone refunds upon return scan now. Shop elsewhere for faster shipping and returns and better customer service

Ordered a Helly Hansen Jacket from… Ordered a Helly Hansen Jacket from Zappos. Received a Sweatshirt instead in poor packaging. Contacting them they expected me to provide new packaging for return etc. Not to mention its my time to fix their error. Gave ZAPPOS a chance, mistake I made, will not happen again. ZAPPOS - never shop there! They do not care about customers and they do not live up to the mistakes they make. BAD BUSINESS!

Ordered shoes 2 weeks ago from zappos… We had initially ordered from zappos of Amazon and that did not work out so well. Reordered through zappos themselves and customer service was great!!

Amazon bought and destroyed This was a good company until Amazon bought it and destroyed it. I would not do business again with them if my life depended on it. Ordered a pair of coach shoes with a promised delivery date and they just vanished in shipping saying nothing but shipment delay. Kept telling me it’ll show up, it’ll show up, it’ll show up 2 1/2 weeks later I’m still waiting and had to literally dispute it with PayPal and my credit card to resolve. They became a scam company just like Amazon their parent company. Anything Amazon touches they poison

Zappos

http://www.zappos.com

About Zappos

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Contact Info

Business Man

Heidi Speciale

Sven Gruenwoldt

Bryan Mosher

E.C.