Bright Cycling

Sheridan, United States
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2.55
Based on 20 Reviews

5

35.00%

4

5.00%

3

0.00%

2

0.00%

1

60.00%
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JP Seguin
CA

This is an update to a previous review; Don't buy from these guys This i an update to a previous review: No, I don't have my sunglasses yet. It's 110 days and counting. The original shipment was actually cancelled in May. This week, after complaining yet again, they gave me a new tracking number. It arrived in Vancouver on Aug 21. It has apparently NOT cleared customs yet. They have been blaming Canada Post all these months, yet it wasn't even in the country nor cleared customs until mid August. Effectively, they have been LYING to me all along. Also, they have not responded to this series of complaints here on Trustpilot. I understand about challenges during the pandemic, but surely they can do better than to cowardly lie to customers.

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Walt Grud
GB

It's good to wear shades again It's good to wear shades again. I have prescription glasses and can't wear contacts. I love how I can now wear glasses and see along with shades for when I'm riding.

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Carlos Arancia
TW

Really worth it Ordered some glasses back then, they costed me $40 but were on par if if not better than my other famous brand pair of glasses

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Andrew Langman
GB

Not buying here again. Cycle glasses were advertised on Facebook at a very good price. I ordered some but they never arrived, after contacting them they produced a tracking number and said they had been delivered. Tracking shows they were sent to the wrong address, rejected and returned to sender. Any further enquiries from me have gone unanswered. Won't be shopping with them again. In response to the reply, as above it was rejected at the wrong address back in May, it was then sent to an address in Hayes, I assume your depot. That is all clear in the actual tracking history.

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Caroline Sutliff
GB

Very subpar quality insert These glasses may be fine for anyone who doesn't need a prescription insert and wants a cheap pair of glasses they won't feel bad about if they are damaged. I do need the prescription insert, and when I received the product and took the insert out, it is the quality of a cheap dollar store toy and would last about as long as a cheap dollar store toy. I immediately had my doubts. I took it to my optometrist's office to see what they thought and to get prescription lenses inserted and they agreed with me that the quality was very low. They didn't think the cheap plastic insert would even withstand putting lenses in. When I emailed Brightcycling, their response was that they had never heard that before and to take it to another optician. Now I would like a refund, since the glasses are clearly an inferior product, and I've just started the process. I asked for the return address, but they just sent me a link to a YouTube video showing how easy it is to attach the insert and lenses. I'm sure I am going to get screwed here. Don't buy these glasses unless you just need a cheap and cheaply made pair you don't care about and if you don't need them to have the prescription insert. Total garbage. ADDITIONAL COMMENT: Brightcycling's response is their surprise that my optometrist showed "such an emotional reaction" when I merely said they agreed with me that the quality is low. A little misdirection hoping a random reader won't go back and read my full comment? No I did not buy a pair from the optometrist. I know you're hoping to misdirect the attention from your poor quality glasses to an optometrist who recognizes a money making opportunity, but that did not happen. We merely sat together in the office and agreed that they were junk.

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