thelumishop.com

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1.70
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

10.00%

1

75.00%
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Iain Pallot
AU

Art piece I got was rubbish Art piece I got was rubbish. On letting Lumi know, the response was “shake” the art piece to get smaller bubbles. Made no difference really. Sand falls in one minute Evelyn “unimaginatively” My light failed to work and despite being told it would be “investigated with the supplier” (hate to tell you Lumi but you sold the item to me, it’s YOYR problem. After a month of nothing I contacted them and the story changed. Do not trust this mob. You will be wasting your money on a cheap product. Go elsewhere.

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Patty Rubio
GB

I got the moonshine goddess sequin set… I got the moonshine goddess sequin set for DayTrip and I loved it!!! I order from the ready to ship section and got my outfit within 3 days! Can’t wait to get another fit for hard summer!!

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danelle.paterniteyahoo.com
GB

SCAM!! Let’s you place orders for items out of stock then offers store credit only Placed an order, paid for RUSH shipping to get my order in 3 days. When I didn’t get it I messaged them on the 4th day. It took them a week to get back to me only to tell me they were out of stock on the item and the best they would do is offer store credit for the item which would put me out on the shipping up charge and most like in the same position on my next order since you are clearly able to order things that are out of stock. This site is a scam. After writing this review, the company did send me an email offering me $100 gift certificate if I took my review done but I will not, people need to know not to buy from here.

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Amber Rose
GB

If I could give ZERO STARS I WOULD!! If I could give ZERO STARS I WOULD!! What a horrible company man, I ordered from their “ready to ship” section, 6 days later I reached out only to find out “the fabric ran out” it took me reaching out to find out not even them contacting me?? And then having the audacity to tell me I CANT GET A REFUND FOR AN ISSUE ON THEIR END?? A total SCAM!!!! How did the fabric run out if the item was listed under “ready to ship” they just take your money!! And then tried to bribe me haha! Will never ever support this company again

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TTL
GB

Used to be great, now they just take your $$ They used to be great! I purchased online items from them in 2018 and 2019 and received my items without any issues and I'd see their items sold at stalls at festivals. This year (2021) I went on their website and ordered more stuff near the end of May. I never received my items at the end of July. I tried contacting the shop twice via email and then went on their Instagram page and saw that tons of other customers are experiencing the same issue but have been waiting LONGER for their items and haven't been able to contact the shop either with some people waiting 8 months for a refund. I've had to dispute the charge with my bank and am hoping I get my money back.

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