thelumishop.com

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1.70
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

10.00%

1

75.00%
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Carlton Ivy
GB

Fragile fabric, AWFUL customer service Fragile fabric, HORRIBLE customer service. The piece I got was basically falling apart the second we took it out of the package so I thought, I'll try to get a new one that is less fragile before an upcoming festival. Refunds not accepted. They gave me store credit but took so long to get back to me that the festival I bought it for had already passed. I sent my original piece back to them already so I couldn't even wear that one. Do NOT buy from them please.

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Nikki Gimson
GB

BEWARE! BEWARE!! This is not a trusted site and this so called clothing company survives off scamming innocent people out of there well earned money for clothes that never arrive. I ordered off this site 2 months ago and have never received my goods off them or any correspondence, despite emailing them approximately 10 times. Disgusting human beings should feel ashamed of yourselves. Take your well earned money elsewhere guys!!

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Tasha
AE

If i can use -100 stars I would If i can use -100 stars I would. The biggest scam. I placed an order over a month ago and paid more for shipping than the actual item for express delivery. My item is showing still as confirmed and I have sent several emails and no response. Please please please do not buy from this website as you will never see your product.

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Sierra Jarnagin
GB

Worst customer service EVER I ordered my items with ample time to arrive by New Years Eve and was given a 7 business day shipping time. Instead, nothing arrived by the 7th day so I reached out via email. Their support team proceeded to tell me they don’t have my items in stock and offered me a different set of items that I was not interested in but they shipped them anyways. When I asked for a refund they refused and only offered store credit. Plus, my other items didn’t arrive until too late for the holiday. I will be submitting a consumer report on this sketchy company.

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NancyJo
GB

Misleading rip-off Misleading. Doesn’t state it’s a subscription service. Leads you to believe you’re paying .99 for a fashion recommendation and then charges you $35. Reached out IMMEDIATELY to say I didn’t want a subscription service but they kept my money. Never received fashion advice, no clothing. NOTHING. I was robbed of $35!!!!

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