I clicked on on the add for Lumi from… I clicked on on the add for Lumi from Instagram. I took their clothing quiz and then it asked me.to join for $6.99. I agreed. After paying it asked if I wanted to add other services for an additional charge. I said no. After getting through those prompts it created an appt for me to visit with a stylist. I set my appt and then checked my email. They charge me for all the services I said No to and it will not let me log into my account to cancel. They are not responding to me emails and nowni have to dispute charges with PayPal.

SCAM!! Let’s you place orders for items out of stock then offers store credit only Placed an order, paid for RUSH shipping to get my order in 3 days. When I didn’t get it I messaged them on the 4th day. It took them a week to get back to me only to tell me they were out of stock on the item and the best they would do is offer store credit for the item which would put me out on the shipping up charge and most like in the same position on my next order since you are clearly able to order things that are out of stock. This site is a scam. After writing this review, the company did send me an email offering me $100 gift certificate if I took my review done but I will not, people need to know not to buy from here.

If i can use -100 stars I would If i can use -100 stars I would. The biggest scam. I placed an order over a month ago and paid more for shipping than the actual item for express delivery. My item is showing still as confirmed and I have sent several emails and no response. Please please please do not buy from this website as you will never see your product.

Art piece I got was rubbish Art piece I got was rubbish. On letting Lumi know, the response was “shake” the art piece to get smaller bubbles. Made no difference really. Sand falls in one minute Evelyn “unimaginatively” My light failed to work and despite being told it would be “investigated with the supplier” (hate to tell you Lumi but you sold the item to me, it’s YOYR problem. After a month of nothing I contacted them and the story changed. Do not trust this mob. You will be wasting your money on a cheap product. Go elsewhere.

Whoops! Dumb me! I filled out a questionnaire on line and paid .99 for a response. I never got what I expected and consequently found out I had unknowingly signed up for a $49.99 monthly subscription! I asked for a refund, but was denied as a “reason” for a refund is NOT “that you did not realize a trial would lead to a subscription”!! So - beware!