thelumishop.com

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1.70
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

10.00%

1

75.00%
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Mina Walls
GB

DO NOT BUY FROM THIS COMPANY DO NOT BUY FROM THIS COMPANY. They send influencers and pay for followers to attract rave girls to buy from them, but they drop ship from AliExpress and other cheap companies, and mark up the prices for profit. Their customer service is horrible. I have reached out several times to get my order and I’m being ignored. They deleted my review about a product because it didn’t paint them in a good light. Apparently they’ve been doing this for years, so please do not make the same mistake as I did by purchasing from them. You will just be wasting hundreds of dollars.

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Melissa E.
GB

DO NOT ORDER FROM HERE I tried to support this business by purchasing and sending an email of encouragement for their awesome designs. I placed an order on May 30th and and my order hasn’t even been shipped out yet. Their website/Instagram claimed that they ship out orders within 3-5 days. (Today, June 12th, they removed it from both locations) On top of paying for a outfit that was $119, I paid for first class shipping to have it in time for a rave I was going to. I emailed them about my order and the person that responded, (Lori) said that they will ship it out tomorrow and I should have it by that Friday. Well, it never came and my order never shipped out. They’re super active on social media but can’t respond to my emails or Dms until 4-5 days later. Stay away from this website, it almost seems like a scam. I went ahead and contacted my credit card company to dispute the charge and sent them over all the details. It’s such a hassle, honestly look elsewhere to buy clothes. It’s such a shame, I support all small businesses but this was such a let down.

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Amber Rose
GB

If I could give ZERO STARS I WOULD!! If I could give ZERO STARS I WOULD!! What a horrible company man, I ordered from their “ready to ship” section, 6 days later I reached out only to find out “the fabric ran out” it took me reaching out to find out not even them contacting me?? And then having the audacity to tell me I CANT GET A REFUND FOR AN ISSUE ON THEIR END?? A total SCAM!!!! How did the fabric run out if the item was listed under “ready to ship” they just take your money!! And then tried to bribe me haha! Will never ever support this company again

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Brittney Casper
GB

Don’t waste your time or money The advertisements are misleading, the “stylist” session looks like randomly generated outfits out of a magazine, the outfits provided do not fit the survey I submitted or results I was seeking. I spent money to only be able to message with someone via chat. I thought it was going to be a 1:1 stylist video call so they could physically see me and understand my style as an individual. I spent money for no reason at all and got nothing out of it. It was a complete waste of time and money. 0 stars.

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Shauna McMillen
GB

I clicked on on the add for Lumi from… I clicked on on the add for Lumi from Instagram. I took their clothing quiz and then it asked me.to join for $6.99. I agreed. After paying it asked if I wanted to add other services for an additional charge. I said no. After getting through those prompts it created an appt for me to visit with a stylist. I set my appt and then checked my email. They charge me for all the services I said No to and it will not let me log into my account to cancel. They are not responding to me emails and nowni have to dispute charges with PayPal.

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