thelumishop.com

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1.70
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

10.00%

1

75.00%
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Nikki Gimson
GB

BEWARE! BEWARE!! This is not a trusted site and this so called clothing company survives off scamming innocent people out of there well earned money for clothes that never arrive. I ordered off this site 2 months ago and have never received my goods off them or any correspondence, despite emailing them approximately 10 times. Disgusting human beings should feel ashamed of yourselves. Take your well earned money elsewhere guys!!

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danelle.paterniteyahoo.com
GB

SCAM!! Let’s you place orders for items out of stock then offers store credit only Placed an order, paid for RUSH shipping to get my order in 3 days. When I didn’t get it I messaged them on the 4th day. It took them a week to get back to me only to tell me they were out of stock on the item and the best they would do is offer store credit for the item which would put me out on the shipping up charge and most like in the same position on my next order since you are clearly able to order things that are out of stock. This site is a scam. After writing this review, the company did send me an email offering me $100 gift certificate if I took my review done but I will not, people need to know not to buy from here.

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Carlton Ivy
GB

Fragile fabric, AWFUL customer service Fragile fabric, HORRIBLE customer service. The piece I got was basically falling apart the second we took it out of the package so I thought, I'll try to get a new one that is less fragile before an upcoming festival. Refunds not accepted. They gave me store credit but took so long to get back to me that the festival I bought it for had already passed. I sent my original piece back to them already so I couldn't even wear that one. Do NOT buy from them please.

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Shauna McMillen
GB

I clicked on on the add for Lumi from… I clicked on on the add for Lumi from Instagram. I took their clothing quiz and then it asked me.to join for $6.99. I agreed. After paying it asked if I wanted to add other services for an additional charge. I said no. After getting through those prompts it created an appt for me to visit with a stylist. I set my appt and then checked my email. They charge me for all the services I said No to and it will not let me log into my account to cancel. They are not responding to me emails and nowni have to dispute charges with PayPal.

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Mina Walls
GB

DO NOT BUY FROM THIS COMPANY DO NOT BUY FROM THIS COMPANY. They send influencers and pay for followers to attract rave girls to buy from them, but they drop ship from AliExpress and other cheap companies, and mark up the prices for profit. Their customer service is horrible. I have reached out several times to get my order and I’m being ignored. They deleted my review about a product because it didn’t paint them in a good light. Apparently they’ve been doing this for years, so please do not make the same mistake as I did by purchasing from them. You will just be wasting hundreds of dollars.

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