Don’t waste your time or money The advertisements are misleading, the “stylist” session looks like randomly generated outfits out of a magazine, the outfits provided do not fit the survey I submitted or results I was seeking. I spent money to only be able to message with someone via chat. I thought it was going to be a 1:1 stylist video call so they could physically see me and understand my style as an individual. I spent money for no reason at all and got nothing out of it. It was a complete waste of time and money. 0 stars.

Used to be great, now they just take your $$ They used to be great! I purchased online items from them in 2018 and 2019 and received my items without any issues and I'd see their items sold at stalls at festivals. This year (2021) I went on their website and ordered more stuff near the end of May. I never received my items at the end of July. I tried contacting the shop twice via email and then went on their Instagram page and saw that tons of other customers are experiencing the same issue but have been waiting LONGER for their items and haven't been able to contact the shop either with some people waiting 8 months for a refund. I've had to dispute the charge with my bank and am hoping I get my money back.

Art piece I got was rubbish Art piece I got was rubbish. On letting Lumi know, the response was “shake” the art piece to get smaller bubbles. Made no difference really. Sand falls in one minute Evelyn “unimaginatively” My light failed to work and despite being told it would be “investigated with the supplier” (hate to tell you Lumi but you sold the item to me, it’s YOYR problem. After a month of nothing I contacted them and the story changed. Do not trust this mob. You will be wasting your money on a cheap product. Go elsewhere.

DO NOT ORDER FROM HERE I tried to support this business by purchasing and sending an email of encouragement for their awesome designs. I placed an order on May 30th and and my order hasn’t even been shipped out yet. Their website/Instagram claimed that they ship out orders within 3-5 days. (Today, June 12th, they removed it from both locations) On top of paying for a outfit that was $119, I paid for first class shipping to have it in time for a rave I was going to. I emailed them about my order and the person that responded, (Lori) said that they will ship it out tomorrow and I should have it by that Friday. Well, it never came and my order never shipped out. They’re super active on social media but can’t respond to my emails or Dms until 4-5 days later. Stay away from this website, it almost seems like a scam. I went ahead and contacted my credit card company to dispute the charge and sent them over all the details. It’s such a hassle, honestly look elsewhere to buy clothes. It’s such a shame, I support all small businesses but this was such a let down.

Whoops! Dumb me! I filled out a questionnaire on line and paid .99 for a response. I never got what I expected and consequently found out I had unknowingly signed up for a $49.99 monthly subscription! I asked for a refund, but was denied as a “reason” for a refund is NOT “that you did not realize a trial would lead to a subscription”!! So - beware!