DO NOT BUY FROM THIS COMPANY DO NOT BUY FROM THIS COMPANY. They send influencers and pay for followers to attract rave girls to buy from them, but they drop ship from AliExpress and other cheap companies, and mark up the prices for profit. Their customer service is horrible. I have reached out several times to get my order and I’m being ignored. They deleted my review about a product because it didn’t paint them in a good light. Apparently they’ve been doing this for years, so please do not make the same mistake as I did by purchasing from them. You will just be wasting hundreds of dollars.

Art piece I got was rubbish Art piece I got was rubbish. On letting Lumi know, the response was “shake” the art piece to get smaller bubbles. Made no difference really. Sand falls in one minute Evelyn “unimaginatively” My light failed to work and despite being told it would be “investigated with the supplier” (hate to tell you Lumi but you sold the item to me, it’s YOYR problem. After a month of nothing I contacted them and the story changed. Do not trust this mob. You will be wasting your money on a cheap product. Go elsewhere.

Complete scam. After deciding to give it a try, I submitted my credit card info. Since my card went through (and now that it has been charged for a second time), I have never been able to use the service. I have never even been able to successfully login (on my phone or on a computer). I am constantly given a message that I don't have an account when I try to login, or to reset my password. I requested a refund and after several refusals was told: "Please be advised that in accordance with our money-back policy the “Money-back guarantee” does not apply to the following cases: Personal reasons (you don’t like the product, it did not meet your expectations, etc.); Financial reasons (you did not expect that you will be charged, that the trial will be converted into a subscription, that the subscription will automatically renew, or that the services are paid, etc.)." What about when I pay for a service and never receive it? Complete scam.

I clicked on on the add for Lumi from… I clicked on on the add for Lumi from Instagram. I took their clothing quiz and then it asked me.to join for $6.99. I agreed. After paying it asked if I wanted to add other services for an additional charge. I said no. After getting through those prompts it created an appt for me to visit with a stylist. I set my appt and then checked my email. They charge me for all the services I said No to and it will not let me log into my account to cancel. They are not responding to me emails and nowni have to dispute charges with PayPal.

If i can use -100 stars I would If i can use -100 stars I would. The biggest scam. I placed an order over a month ago and paid more for shipping than the actual item for express delivery. My item is showing still as confirmed and I have sent several emails and no response. Please please please do not buy from this website as you will never see your product.