Worst customer service EVER I ordered my items with ample time to arrive by New Years Eve and was given a 7 business day shipping time. Instead, nothing arrived by the 7th day so I reached out via email. Their support team proceeded to tell me they don’t have my items in stock and offered me a different set of items that I was not interested in but they shipped them anyways. When I asked for a refund they refused and only offered store credit. Plus, my other items didn’t arrive until too late for the holiday. I will be submitting a consumer report on this sketchy company.

DO NOT ORDER FROM HERE I tried to support this business by purchasing and sending an email of encouragement for their awesome designs. I placed an order on May 30th and and my order hasn’t even been shipped out yet. Their website/Instagram claimed that they ship out orders within 3-5 days. (Today, June 12th, they removed it from both locations) On top of paying for a outfit that was $119, I paid for first class shipping to have it in time for a rave I was going to. I emailed them about my order and the person that responded, (Lori) said that they will ship it out tomorrow and I should have it by that Friday. Well, it never came and my order never shipped out. They’re super active on social media but can’t respond to my emails or Dms until 4-5 days later. Stay away from this website, it almost seems like a scam. I went ahead and contacted my credit card company to dispute the charge and sent them over all the details. It’s such a hassle, honestly look elsewhere to buy clothes. It’s such a shame, I support all small businesses but this was such a let down.

SCAM!! Let’s you place orders for items out of stock then offers store credit only Placed an order, paid for RUSH shipping to get my order in 3 days. When I didn’t get it I messaged them on the 4th day. It took them a week to get back to me only to tell me they were out of stock on the item and the best they would do is offer store credit for the item which would put me out on the shipping up charge and most like in the same position on my next order since you are clearly able to order things that are out of stock. This site is a scam. After writing this review, the company did send me an email offering me $100 gift certificate if I took my review done but I will not, people need to know not to buy from here.

Complete scam. After deciding to give it a try, I submitted my credit card info. Since my card went through (and now that it has been charged for a second time), I have never been able to use the service. I have never even been able to successfully login (on my phone or on a computer). I am constantly given a message that I don't have an account when I try to login, or to reset my password. I requested a refund and after several refusals was told: "Please be advised that in accordance with our money-back policy the “Money-back guarantee” does not apply to the following cases: Personal reasons (you don’t like the product, it did not meet your expectations, etc.); Financial reasons (you did not expect that you will be charged, that the trial will be converted into a subscription, that the subscription will automatically renew, or that the services are paid, etc.)." What about when I pay for a service and never receive it? Complete scam.

NEVER shop here It says the shipping would take 5-7 days, I ordered on September 18 and it is now October 6. I emailed them after two weeks three separate times before they told me “it was in production and has an estimated 1-2 weeks turnaround” this is false advertising on their website. I didn't even get an answer for how long production would take. This was supposed to be for my Halloween costume which is why I am so frantic about time. I have NEVER written a yelp review but my experience was so horrific I had to share. They have the exact same outfit on Etsy for half the price too.