D Matt
USPeople only want your money and could care less about their product I'm giving them a star because that is the only way I can voice my comments on this thing. Unbelievable how over the years customer service has taken such a dive. People only want your money and could give a dam about the quality of service they provide. The popular thing is not to be able to contact them via phone. I usually never order unless they have a business number. Heres the story. I ordered the Darryl Drake "Shut out the noise" hoodie. He was a football coach who recently passed away and the team, largely because of receiver JuJu Smith-Schuster, wore the shirts with his saying on them in his honor. Went to a website which had t-shirts and hoodies with the saying in quotes and coach Drakes name on it. The ad was attractive with full bleed yellow letters much like a Pittsburgh Steeler logo would appear. The hoodie I received had dingy yellow almost beige letters and smelled like vinegar. Coach Drakes name wasn't even on it. I brought this to their attention immediately and was dissatisfied. This had the look and feel of a "just give me money back scenario" so thats what I asked for. First of all you get one email a day from them at obscure times of day which leads me to believe they are overseas somewhere. They wrote back and I quote "We're sorry for any inconvenience. Please send us a front image of shirt, shipping label and size label. We will confirm when testing it." I'm like testing what???? - Anyway I send them the info they were looking for with the aforementioned request - just give me my money back. They reply "We sold both art as image your send (see below link for more detail). We'll give you a coupon code to discount $36.99 for you to order again shirt (you have to pay for shipping costs for new T-shirts). If you agree, please reply to this email so we can send you a discount code." See where we're going already. Now I'm upto $11.00 shipping - no fault of my own if I choose this avenue for god only knows what in the mail. I tell them I want my money back. I don't want another shirt for the third time. They write back (day 3 mind you) In case you return the shirt, we will get 30% fee and shipping fee is non-refundable. I was livid. They probably won't post this in that it clearly shows you what they're all about. Do yourself a favor. Don't be like me and miss out on exploring multiple options. These people are whats unfortunately getting to be status quo with online customer delivery. AVOID THEM and seek a REPUTABLE dealer.
Sara Sanders
USOrdering process was easy and received… Ordering process was easy and received my item very quickly!
Pleased Dad
USGood product Good product, quick delivery, no issues.
Gloria Fooks
USTHEY NEED TO GET A TELEPHONE NUMBER! THEY NEED TO GET A TELEPHONE NUMBER!! I had a very important question I HAD to have answered before I could place my order. I wanted these t-shirts in time for the Stanley Cup games. I looked everywhere on their website and the internet for a telephone number. There is no telephone number. I HAD to place the order right then or risk the chance of not getting the shirts in time. There was a comment box at the bottom of the order, so I asked my question there. I got an order confirmation the next day. That was immediately followed by an email stating they had canceled the order and re-did it according to my comments. 3 days later I got an email stating that the order finished processing. So there is 4 days just LOST because I was unable to talk to someone at the time I placed my order. I had a tracking number and checked that - it showed 'Order Processed, Ready for UPS'. A day later it was still showing the same. 3 days later it was still showing 'Order Processed, Ready for UPS'. Since I couldn't call anyone, I had to email them. When I finally got a response, they said they weren't aware that the order was in limbo and that they would check into it. I DIDN'T RECEIVE MY T-SHIRTS UNTILL THE DAY AFTER THE STANLEY CUP GAMES WERE OVER!!!!! They offered me 40% my next order. What an AWFUL attempt to make up for this. What NERVE!! SO I HAVE TO SPEND EVEN MORE MONEY WITH THIS COMPANY (that I have had a bad experience with) IN ORDER TO "MAKE-UP" FOR THIS HORRIBLE EXPERIENCE??? I DON'T THINK SO!!! They need to give me a 40% credit on THE ORDERS THAT WERE MESSED UP!! Besides...I don't wear t-shirts, this was just a special occasion. That is now over and will never come again.
Tomas Maier
USGood buy Good quality