Ellie “Bunnee”
GBFeels like i have been robbed . . . Much like the others in this review section , i placed an order months ago . It was for a bed sheet set ! It has been almost 70 days since my order and i have never received a shipping confirmation . I sent an email , got no response . I have recently sent a second one and am waiting on a reply . At this point , really just hoping for my money back ! Very frustrated , would not recommend risking your money .
Vee Vee
GBExtremely Slow, Customer Service Will Ghost You Ordered a messenger bag in May 12th, did not receive it until today, September 19th. Had I not filled a dispute with my credit card company last week, I'm sure I would've never gotten it. I sent various emails to their contact page and used their built-in chat a month (June), then two months after ordering it (July), nothing came of it, never received a tracking number UNTIL I filled the charge dispute. If you *must* order something from them, make sure you do it through PayPal or, even better, a major credit card company like American Express or Capital One. That's the only way you're guaranteed to get your item, or your money back. Two stars because I *did* end up receiving my item, but minus three stars because poor communication, lack of transparency, and contemptible business practices (sends out the item only after a major credit card company is involved). EDIT (9/20/22): Since they replied, I'll state this took longer than their stated 90 days—it took 4 months, so approximately 120 days. That would've been fine with communication, but there was none. They had no problems sending me emails with the tracking number and a confirmation of delivery this week, however.
Aishi
GBI WANT MY MONEY BACK >:((( I was very excited to buy clothes from this company so I ordered three sets of clothes! I got my first package without a hitch but it’s been 9 MONTHS and I still have NOT Received my other two orders!!! I’ve reached out through BOTH TEXT AND EMAIL and have been either been ghosted or sent to an automated message. I am NOT very happy and I wish they’d at LEAST give me a refund for the outfits I did NOT receive! The clothes may be cute but I will NOT be buying here again.
K-Sarra Jane
GBNever received product & wont answer my emails to customer “help” I have sent them several emails & FB messenger & nobody has responded. Nothing for 2 weeks now. SCAM
Jacky Hu
GBNever received my order from 4 months ago, ghosted my email My order was placed in November 2022, the order is Cute6421, been reaching out through email and Instagram, but no reply from customer service at all!!!! The seller and company are a huge scam, they take the money and run, ghost customers. I have visual proof and receipt for purchase, will take legal action and report the company. Do not recommend purchasing any items from this store.