ordered in April 20 and havent received them yet I ordered some shoes in April 20, 2023 and was lucky enough to change my shoe color in May. This is when I received a email saying I will receive an updated by the end of the month(May)…I never did and since then have been emailing them with no response since.

Absolutely appaling Absolutely appaling. No replies for months and when they do its always the same message, no actual follow up. DO NOT BUY. I'm pretty sure that they are a scam site at this rate.

Never received my order from 4 months ago, ghosted my email My order was placed in November 2022, the order is Cute6421, been reaching out through email and Instagram, but no reply from customer service at all!!!! The seller and company are a huge scam, they take the money and run, ghost customers. I have visual proof and receipt for purchase, will take legal action and report the company. Do not recommend purchasing any items from this store.

First order , long shipping, happy with my Jirai Set. I placed my first order on September 23. They didn't ship it until November 6. I received it on November 18. I live in The Netherlands. I was worried at first because its my first time buying there. I had submitted a paypal dispute, but I had withdrawn it when I received a message from them that they would send a tracking code at the end of the week. And they did. That was sure promising. The customer service answered all my messages on their chat and via email. That was certainly great. Only the shipping days don't match what they say. It did take a bit longer then 10 to 20 days~ . I think because they had to order it from the relevant store. I sent it with USPS and that worked out fine. Overall i am happy with my Jirai set by the brand Kitten Bxllet. I will only suggest buying at Everything Cute Club if you don't mind waiting a long time for your order to be shipped and delivered.

Never received product & wont answer my emails to customer “help” I have sent them several emails & FB messenger & nobody has responded. Nothing for 2 weeks now. SCAM