Patricia
GBWell organized experience The organization was amazing!They make it so easy on the people renting the boat. Especially for our first time. We were so pleased with the whole process. Dwayne and his daughter were so nice. Couldn't be happier with the whole experience!!... Will definitly be doing this again with Boatsetters!! Thank-you...
ol Z
GBThe owner most excellent The owner, the service, and the boat were excellent. In 4 hours we got to see bunch of the bay side attractions.
Daniel Krause
GBRent elsewhere!! 1 Hour on Lake could cost you $7500 Boatsetters insurance policy is inadequate. Arbitration was biased. We went for a half day cruise around a local lake. We struck an underwater tree stump. After dislodging ourselves from the stump we returned to the marina, went for a run around the lake with the owner who said "everything was OK". Upon removal the boat had minor marks on hull and the prop was bent. Later we received a bill for $28k. Insurance covered most of it, but left us with a $7500 bill. This is insanely high! How did we go from a bent prop to a "totaled boat"?? Arbitration didn't want to hear facts and was biased towards owner. Renter, us, got screwed.
Joe_sef
GBHad two boats cancelled back to back on… Had two boats cancelled back to back on me some time AFTER booking because the owners realized they had a schedule conflict. It doesn't seem there are any repercussions to the boat owners for doing this. Also, with each occurrence someone from Boatsetter reached out to "help" find a new boat but they NEVER would follow through. On top of that, their coupon codes will show accepted, but you will still be charged the full amount. So if you want to book a boat and have it cancel on you less than a month from the date and have no meaningful support, then Boatsetter is the place for you.
customer
GBThis was our first time using Boatsetter This was our first time renting a boat from Boatsetter. We found the process amazing. The boat was newer, exactly as advertised and offered for a fair price. Mike, the owner responded quickly and gave clear instructions on where to meet him. The boat was in perfect condition and all 6 of us enjoyed.