Terrible customer service Ordered a "True to Size" jacket that was far too small. Tried numerous times to contact them to sort out my exchange/ refund but no luck with anything. I've tried their email, phone number, facebook and instagram... not a single reply back...

0 stars 0 stars. No option to give zero stars. I have ordered a jacket three weeks ago. I’ve had an email to say it would be shipped in five days. I’ve sent two emails asking where it is. No replies. I have tried to contact them online chat. No reply. I have tried to call them no answer. I would like a refund.

Fraudulent company Ordered my product well over 2 weeks ago now, still haven’t received confirmation or an update! I’ve emailed and wrote on the companies page and haven’t had a response but quick enough to take my money! Avoid this scamming company, will be on the phone to the bank tomorrow for fraud.

Sent coat back for exchange and… Sent coat back for exchange and replacement never turned up. Seems to be a common theme judging by reviews online - they must deliberately make their sizes too small so people return them and don't refund/send out exchanges. Tried every avenue to contact them with no response, do not buy from this shocking company your dog is better off without :)

Ordered a coat from this company 6… Ordered a coat from this company 6 weeks ago and it never showed up. Sent several emails requesting an update or even some tracking details, all have been ignored and no response received.