I ordered 24 coffee mugs for gifts to… I ordered 24 coffee mugs for gifts to the partners/spouses of board members for an international association which I chair. When the mugs arrived, 11 were broken. It was too late to order replacements so I had to buy unmatching replacements but Americaware did refund me for the broken mugs. It was much appreciated.

The mugs are gorgeous and well-made The mugs are gorgeous and well-made. They were packaged with enough bubble wrap to ensure they would not break in transit. I adore my Sasquatch mug. It is large enough to enjoy my hot cocoa with mounds of marshmallows. I would highly recommend Americaware mugs!

The promptness in shipping The promptness in shipping, and especially the extraordinary care you took in wrapping each individual cup. I would give you an additional sixth star if you produced a cup for every state in the union in the color relief mugs.

Righting my wrong I placed an order for the wrong item and since the items were hadn’t been processed yet i was accommodated to cancel and reorder the correct items. The smile on my dad’s face when he saw the Philadelphia mugs is priceless!!!

Your coffee cups are THE BEST EVER Your coffee cups are THE BEST EVER! My husband & I both received one as a gift from our son on a school trip. My husband actually dropped his & broke it. He was devastated because he used it everyday! Me too! I looked at the bottom of my cup and was able to order the exact same cup for him! I only gave it 4 stars because shipping was so expensive lol