Personalized service I received personal communications when the first item I ordered turned out to be out of stock. The delivery arrived much faster than predicted and the driver was great. The furniture arrived in perfect condition and I love it.

Vintage Crystal Tower This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and reassurance. It shipped from Germany, and it arrived in about a week. The original purchase time was also quickly processed. Most importantly, when it arrived, it was packaged perfectly and in great shape, the same as the quality photos they posted. Price was also fair and we are very pleased with Pamono’s quality service.

Good service! delivered on their scheduled time. Good service! I live in Amsterdam and I wanted a cabinet from Berlin delivered to me. Pamono quoted me a good price. At the beginning they quoted me a delivery time, its was a few weeks away, but the most important thing was they kept their delivery date and the cabinet was delivered safely. Thanks guys!

Terrible service, Sellers do not send items Terrible service. Seller sold item to me through these "people". paid in full Paypal. Week later chased and they put tracking as awaiting collection by Fedex. Chased every day for 4 weeks, still no tracking, NOT COLLECTED. Pamono stated next day..DID NOT HAPPEN. No reason. After 4 weeks , finally cancelled order. No explanation or apology .. A JOKE COMPANY AND SELLERS / POSSIBLE FRAUDS.

A very good exprirnce with Pamono - Ordering was clear and simple. - Updates were frequent, precise and polite. - Delivery was excellent, with very personal, engaging and intellegent staff.