Vintage Crystal Tower This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and reassurance. It shipped from Germany, and it arrived in about a week. The original purchase time was also quickly processed. Most importantly, when it arrived, it was packaged perfectly and in great shape, the same as the quality photos they posted. Price was also fair and we are very pleased with Pamono’s quality service.

Beau meuble, superbe service C’était la première fois que j'achète un meuble de qualité sur internet sans l’avoir vu en vrai, la première fois que je commande un meuble de l’étranger. J’ai longuement hésité. J’ai fait des testes: j’ai écrit au platform de Pamono posant des questions sur la livraison juste pour voir si ils étaient réactifs. Ils l’étaient. J’ai posé par la suite une question sur le meuble, sachant que ce serait au vendeur de répondre. Il m’a répondu tout de suite. La livraison a très bien fonctionné. Surtout, mon fauteuil des années 60 est un merveille. Je n’ai aucun regret et n’hésiterai pas à commander de nouveau sur le site Pamono.

This was my first time ordering from… This was my first time ordering from Pamono, and I will definitely order again from this website. From ordering to delivery, it was a very good experience. I was updated about delivery, and the item arrived beautifully and securely wrapped.

Chair is beautiful and is as described Chair is beautiful and is as described. It was in much better shape then a similar chair on an auction site which sold for much more. Delivery was excellent. They kept me informed as to date and time it would be delivered. Courier was very nice and helpful in getting it into my apartment.

Great service & selection, slower shipping but don’t mind Love their selection, I’ve found some really special pieces from Pamono and the pricing is a lot less egregious if you look in the right places vs 1stDibs. I know global shipping prices are also insane right now but it’s actually really nice that Pamono offers ocean freight as an option even though it’s slower. I’d rather not significantly increase my purchase price due to shipping costs (as it usually is with 1stDibs, eg $5000 item, $3500 shipping) since they only offer air freight. Their customer service is always responsive and you can actually reach them by phone. I’m a happy customer and would source from them again.