BERNARD REEVES
GBTerrible service, Sellers do not send items Terrible service. Seller sold item to me through these "people". paid in full Paypal. Week later chased and they put tracking as awaiting collection by Fedex. Chased every day for 4 weeks, still no tracking, NOT COLLECTED. Pamono stated next day..DID NOT HAPPEN. No reason. After 4 weeks , finally cancelled order. No explanation or apology .. A JOKE COMPANY AND SELLERS / POSSIBLE FRAUDS.
Janneke O'Connor
IEThis was my first time ordering from… This was my first time ordering from Pamono, and I will definitely order again from this website. From ordering to delivery, it was a very good experience. I was updated about delivery, and the item arrived beautifully and securely wrapped.
Donna
GBVintage Crystal Tower This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and reassurance. It shipped from Germany, and it arrived in about a week. The original purchase time was also quickly processed. Most importantly, when it arrived, it was packaged perfectly and in great shape, the same as the quality photos they posted. Price was also fair and we are very pleased with Pamono’s quality service.
Barbara Chen
PTPersonalized service I received personal communications when the first item I ordered turned out to be out of stock. The delivery arrived much faster than predicted and the driver was great. The furniture arrived in perfect condition and I love it.
HG
FRBeau meuble, superbe service C’était la première fois que j'achète un meuble de qualité sur internet sans l’avoir vu en vrai, la première fois que je commande un meuble de l’étranger. J’ai longuement hésité. J’ai fait des testes: j’ai écrit au platform de Pamono posant des questions sur la livraison juste pour voir si ils étaient réactifs. Ils l’étaient. J’ai posé par la suite une question sur le meuble, sachant que ce serait au vendeur de répondre. Il m’a répondu tout de suite. La livraison a très bien fonctionné. Surtout, mon fauteuil des années 60 est un merveille. Je n’ai aucun regret et n’hésiterai pas à commander de nouveau sur le site Pamono.