Terrible service, Sellers do not send items Terrible service. Seller sold item to me through these "people". paid in full Paypal. Week later chased and they put tracking as awaiting collection by Fedex. Chased every day for 4 weeks, still no tracking, NOT COLLECTED. Pamono stated next day..DID NOT HAPPEN. No reason. After 4 weeks , finally cancelled order. No explanation or apology .. A JOKE COMPANY AND SELLERS / POSSIBLE FRAUDS.

Great service & selection, slower shipping but don’t mind Love their selection, I’ve found some really special pieces from Pamono and the pricing is a lot less egregious if you look in the right places vs 1stDibs. I know global shipping prices are also insane right now but it’s actually really nice that Pamono offers ocean freight as an option even though it’s slower. I’d rather not significantly increase my purchase price due to shipping costs (as it usually is with 1stDibs, eg $5000 item, $3500 shipping) since they only offer air freight. Their customer service is always responsive and you can actually reach them by phone. I’m a happy customer and would source from them again.

Amazing customer service I bought a lamp in the beginning of January. First of all, the customer service contacted me to confirm my address because they didn't find my address in their base. The delivery was quick and the lamp arrived in perfect condition. I highly recommend Pamono

Easy purchase We bought a wall light which arrived in… We bought a wall light which arrived in Melbourne Australia from the Netherlands in 10 days via FedEx. It was well packed by the seller, the glass shade arrived in perfect condition and the wiring was ready to go as promised. Would definitely use Pamono again, love our unique light!

Everything worked out perfectly We ordered a table from Pamono and everything worked out perfectly. We bidded a bit lower, the seller accepted the price and we received it in about a month. Love it!