Amazing customer service I bought a lamp in the beginning of January. First of all, the customer service contacted me to confirm my address because they didn't find my address in their base. The delivery was quick and the lamp arrived in perfect condition. I highly recommend Pamono

Best part was the shipper Best part was the shipper , a third party from Poland. Fantastic. The worst part is communication. So cumbersome you can’t speak directly with seller. I had a very specific question about an antique dining table, and after four tries of misunderstanding (or language barrier), and days between answers, I just crossed my fingers and ordered. Also, it said I could make an offer, and I tried and tried, but could not make it work. I love the table, but I don’t think I will buy from them again.

Great service & selection, slower shipping but don’t mind Love their selection, I’ve found some really special pieces from Pamono and the pricing is a lot less egregious if you look in the right places vs 1stDibs. I know global shipping prices are also insane right now but it’s actually really nice that Pamono offers ocean freight as an option even though it’s slower. I’d rather not significantly increase my purchase price due to shipping costs (as it usually is with 1stDibs, eg $5000 item, $3500 shipping) since they only offer air freight. Their customer service is always responsive and you can actually reach them by phone. I’m a happy customer and would source from them again.

Great service at every step We ordered a vintage Cassina sofa and chair set for delivery to Toronto Canada and had an excellent experience with Pamona at every step of the process. Customer service via email was prompt and professional from our initial inquiries to final delivery. The actual furniture was even nicer than in the photos and everything was extremely well packed for shipping.

Everything worked out perfectly We ordered a table from Pamono and everything worked out perfectly. We bidded a bit lower, the seller accepted the price and we received it in about a month. Love it!