Great service at every step We ordered a vintage Cassina sofa and chair set for delivery to Toronto Canada and had an excellent experience with Pamona at every step of the process. Customer service via email was prompt and professional from our initial inquiries to final delivery. The actual furniture was even nicer than in the photos and everything was extremely well packed for shipping.

Terrible service, Sellers do not send items Terrible service. Seller sold item to me through these "people". paid in full Paypal. Week later chased and they put tracking as awaiting collection by Fedex. Chased every day for 4 weeks, still no tracking, NOT COLLECTED. Pamono stated next day..DID NOT HAPPEN. No reason. After 4 weeks , finally cancelled order. No explanation or apology .. A JOKE COMPANY AND SELLERS / POSSIBLE FRAUDS.

Good service! delivered on their scheduled time. Good service! I live in Amsterdam and I wanted a cabinet from Berlin delivered to me. Pamono quoted me a good price. At the beginning they quoted me a delivery time, its was a few weeks away, but the most important thing was they kept their delivery date and the cabinet was delivered safely. Thanks guys!

Vendor experience I'm a vendor on Pamono, I was really excited to join, unfortunately that soon changed. 1. Zero communication, don't answer emails 2 The automatic product uploads very slow to non-existent 3 They change all your prices without any communication. 4. in our opinion, it's the worst marketplace for sellers

Amazing customer service I bought a lamp in the beginning of January. First of all, the customer service contacted me to confirm my address because they didn't find my address in their base. The delivery was quick and the lamp arrived in perfect condition. I highly recommend Pamono