Vintage Crystal Tower This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and reassurance. It shipped from Germany, and it arrived in about a week. The original purchase time was also quickly processed. Most importantly, when it arrived, it was packaged perfectly and in great shape, the same as the quality photos they posted. Price was also fair and we are very pleased with Pamono’s quality service.

Very good experience The article we ordered arrived in the condition as expected from the description by Pamono. It was well packed and delivered by the time indicated at time of payment, with very detailed agreements on the exact delivery date and time by the driver. We are very satisfied with this beautiful Art Deco coat rack.

Beau meuble, superbe service C’était la première fois que j'achète un meuble de qualité sur internet sans l’avoir vu en vrai, la première fois que je commande un meuble de l’étranger. J’ai longuement hésité. J’ai fait des testes: j’ai écrit au platform de Pamono posant des questions sur la livraison juste pour voir si ils étaient réactifs. Ils l’étaient. J’ai posé par la suite une question sur le meuble, sachant que ce serait au vendeur de répondre. Il m’a répondu tout de suite. La livraison a très bien fonctionné. Surtout, mon fauteuil des années 60 est un merveille. Je n’ai aucun regret et n’hésiterai pas à commander de nouveau sur le site Pamono.

Best part was the shipper Best part was the shipper , a third party from Poland. Fantastic. The worst part is communication. So cumbersome you can’t speak directly with seller. I had a very specific question about an antique dining table, and after four tries of misunderstanding (or language barrier), and days between answers, I just crossed my fingers and ordered. Also, it said I could make an offer, and I tried and tried, but could not make it work. I love the table, but I don’t think I will buy from them again.

I am now addicted. Communication was first rate before and after purchase with the items arriving six days ahead of schedule . The thirty year old Eames EA222 leather chair was in much better condition than I had expected at a very attractive price so I couldn’t be more pleased . The problem is I now feel I can really trust PAMONO and can’t keep away from the website looking for more items .