Easy purchase We bought a wall light which arrived in… We bought a wall light which arrived in Melbourne Australia from the Netherlands in 10 days via FedEx. It was well packed by the seller, the glass shade arrived in perfect condition and the wiring was ready to go as promised. Would definitely use Pamono again, love our unique light!

Terrible service, Sellers do not send items Terrible service. Seller sold item to me through these "people". paid in full Paypal. Week later chased and they put tracking as awaiting collection by Fedex. Chased every day for 4 weeks, still no tracking, NOT COLLECTED. Pamono stated next day..DID NOT HAPPEN. No reason. After 4 weeks , finally cancelled order. No explanation or apology .. A JOKE COMPANY AND SELLERS / POSSIBLE FRAUDS.

I have ordered A LOT of furniture from… I have ordered A LOT of furniture from Pamono. For a total of approx. 15'000 Euros or even more. The furniture is a bit expensive and also the shipping... then again it is being transported through whole of Europe and custom fees are already included in the price... so it's quite ok if you consider everything. All the ordered furniture was very well packed, in the condition I expected and were delivered as planned by helpful drivers. Pamono is just a very simple way to find exceptionnal pieces without spending too much time looking for them. I really enjoyed using Pamono and I recommend it.

Vintage Crystal Tower This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and reassurance. It shipped from Germany, and it arrived in about a week. The original purchase time was also quickly processed. Most importantly, when it arrived, it was packaged perfectly and in great shape, the same as the quality photos they posted. Price was also fair and we are very pleased with Pamono’s quality service.

Very good experience The article we ordered arrived in the condition as expected from the description by Pamono. It was well packed and delivered by the time indicated at time of payment, with very detailed agreements on the exact delivery date and time by the driver. We are very satisfied with this beautiful Art Deco coat rack.