A very good exprirnce with Pamono - Ordering was clear and simple. - Updates were frequent, precise and polite. - Delivery was excellent, with very personal, engaging and intellegent staff.

Personalized service I received personal communications when the first item I ordered turned out to be out of stock. The delivery arrived much faster than predicted and the driver was great. The furniture arrived in perfect condition and I love it.

This was my first time ordering from… This was my first time ordering from Pamono, and I will definitely order again from this website. From ordering to delivery, it was a very good experience. I was updated about delivery, and the item arrived beautifully and securely wrapped.

Great service & selection, slower shipping but don’t mind Love their selection, I’ve found some really special pieces from Pamono and the pricing is a lot less egregious if you look in the right places vs 1stDibs. I know global shipping prices are also insane right now but it’s actually really nice that Pamono offers ocean freight as an option even though it’s slower. I’d rather not significantly increase my purchase price due to shipping costs (as it usually is with 1stDibs, eg $5000 item, $3500 shipping) since they only offer air freight. Their customer service is always responsive and you can actually reach them by phone. I’m a happy customer and would source from them again.

Vintage Crystal Tower This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and reassurance. It shipped from Germany, and it arrived in about a week. The original purchase time was also quickly processed. Most importantly, when it arrived, it was packaged perfectly and in great shape, the same as the quality photos they posted. Price was also fair and we are very pleased with Pamono’s quality service.