Personalized service I received personal communications when the first item I ordered turned out to be out of stock. The delivery arrived much faster than predicted and the driver was great. The furniture arrived in perfect condition and I love it.

Vintage Crystal Tower This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and reassurance. It shipped from Germany, and it arrived in about a week. The original purchase time was also quickly processed. Most importantly, when it arrived, it was packaged perfectly and in great shape, the same as the quality photos they posted. Price was also fair and we are very pleased with Pamono’s quality service.

Good service! delivered on their scheduled time. Good service! I live in Amsterdam and I wanted a cabinet from Berlin delivered to me. Pamono quoted me a good price. At the beginning they quoted me a delivery time, its was a few weeks away, but the most important thing was they kept their delivery date and the cabinet was delivered safely. Thanks guys!

A very good exprirnce with Pamono - Ordering was clear and simple. - Updates were frequent, precise and polite. - Delivery was excellent, with very personal, engaging and intellegent staff.

Great service & selection, slower shipping but don’t mind Love their selection, I’ve found some really special pieces from Pamono and the pricing is a lot less egregious if you look in the right places vs 1stDibs. I know global shipping prices are also insane right now but it’s actually really nice that Pamono offers ocean freight as an option even though it’s slower. I’d rather not significantly increase my purchase price due to shipping costs (as it usually is with 1stDibs, eg $5000 item, $3500 shipping) since they only offer air freight. Their customer service is always responsive and you can actually reach them by phone. I’m a happy customer and would source from them again.