Vintage Crystal Tower This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and reassurance. It shipped from Germany, and it arrived in about a week. The original purchase time was also quickly processed. Most importantly, when it arrived, it was packaged perfectly and in great shape, the same as the quality photos they posted. Price was also fair and we are very pleased with Pamono’s quality service.

Great service at every step We ordered a vintage Cassina sofa and chair set for delivery to Toronto Canada and had an excellent experience with Pamona at every step of the process. Customer service via email was prompt and professional from our initial inquiries to final delivery. The actual furniture was even nicer than in the photos and everything was extremely well packed for shipping.

I have ordered A LOT of furniture from… I have ordered A LOT of furniture from Pamono. For a total of approx. 15'000 Euros or even more. The furniture is a bit expensive and also the shipping... then again it is being transported through whole of Europe and custom fees are already included in the price... so it's quite ok if you consider everything. All the ordered furniture was very well packed, in the condition I expected and were delivered as planned by helpful drivers. Pamono is just a very simple way to find exceptionnal pieces without spending too much time looking for them. I really enjoyed using Pamono and I recommend it.

I am now addicted. Communication was first rate before and after purchase with the items arriving six days ahead of schedule . The thirty year old Eames EA222 leather chair was in much better condition than I had expected at a very attractive price so I couldn’t be more pleased . The problem is I now feel I can really trust PAMONO and can’t keep away from the website looking for more items .

Best part was the shipper Best part was the shipper , a third party from Poland. Fantastic. The worst part is communication. So cumbersome you can’t speak directly with seller. I had a very specific question about an antique dining table, and after four tries of misunderstanding (or language barrier), and days between answers, I just crossed my fingers and ordered. Also, it said I could make an offer, and I tried and tried, but could not make it work. I love the table, but I don’t think I will buy from them again.