Clarence Williams
USGreat product -
customer
USInaccurate shipping time and customer service is lacking The items were advertised as ready to ship. However, at the one week mark my order was still listed as preparing. I reached out to the company on the eighth day asking for a status since I received an email asking me to rate my experience. I did not receive a written response, however my status was immediately changed to shipped. There was no tracking number provided or any additional info. It is now 12 days since placing the order and I have received additional emails asking me to rate the products which I still have not received. The business practices need to be adjusted to send the notifications after the customer receives the order and customer service should provide responses to customer emails. It looks a little suspect when the status is updated immediately after customer contact. I appreciate the effort but it seems disingenuous without providing additional information.
D
USThe Car air fresheners are so cute The Car air fresheners are so cute. Adds that little touch of luxury to my car. I just love stepping in and it smelling just like a new car. She also sent me an air freshener and it smells so good. I received the vanilla pineapple and let me just say I definitely recommend 10/10.
Graciela Rodriguez
USRachel’s products I recommend All of Rachel’s products I recommend, they last longer than retail products and they cost less !!! Her lotions and oils are made with a long lasting scent that will stay on for hours than normal perfume products . I love to wear the oils and perfume of the brand together to give it a long lasting scent since the retail perfume wears off quicker than Rachel’s oils.
ERNEST
USIf you not buying candles from Rachel's… If you not buying candles from Rachel's n more u wasting money on name brand candles this company have some best scents. I been a loyal customer since she began and they get better n better each shopping experience