meubon.com

77 sugar creek blvd, 77478, Houston, United States
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3.75
Based on 4 Reviews

5

50.00%

4

25.00%

3

0.00%

2

0.00%

1

25.00%
About meubon.com

We are an American company focusing on e-commerce retail sales of general household, health and medical supplies. A dependable online shopping platform which offers customers all over the world access to a massive selection of quality products at competitive prices

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Tammy Romero
US

Worst experience December 2023 I did get issued a partial refund minus $100+ but it's better than nothing. I did go thru BBB with a complaint and even tho it didn't happen overnight I still received a refund. I'm not sure if I would change my rating since I had to complain, argue my case thru email & then waiting so long for a status. I still wouldn't consider recommending this company. On June 22, 2023 I made a purchase for an oxygen concentrator that was advertised for $950. I received a tracking number and waited for my item. I was told several times that they were having problems shipping because of the batteries. On July 17, 2023 I followed up on my package as it wasn't received as promised so another shipment was sent to me from Texas. I did receive the oxygen concentrator on July 22, 2023 in a beat-up box. I did notice there were stickers removed from the concentrator, which showed signs of previously being returned. I did try using the oxygen concentrator a couple of days but my oxygen level kept dropping while using their concentrator. I contacted Customer service on July 25, 2023 to ask for a return for refund, at which I was provided a Shipping Return label from Customer Service at Meubon to return using FedEx. I returned the item through Fed Ex on July 31, 2023 at which the oxygen concentrator was received by Meubon on August 4, 2023. I have since emailed them numerous times August 10, August 18, August 22 and on September 11 asking when my refund will be received on my end. On August 10 I received a response that my refund would take 10 business days to process; on August 18 the response I received was it would take an additional 5 days and on August 22 my refund will take another 4 business days and on September 11 I asked for a response and haven't received any answer. I did go onto their website meubon.com and spoke with an online agent that said my refund will be completed by next week. I honestly don't believe it takes more than 30 days to process any kind of refund. I looked up the Meubon business online and it shows they are Permanently closed. Stay away from this company and DO NOT be fooled into thinking their equipment will help you. I feel they purposely send non-working used up machines as a scam to look reputable and then take/keep your money. They take advantage of sick people who are looking for dependable equipment. I do feel scammed out of my $950 from this business and it's no fun wondering, or better yet knowing I will never get my money back.

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Rowan Thiago
US

we recently bought a 2.0 ATA soft… we recently bought a 2.0 ATA soft hyperbaric chamber unit from this company and equipment arrived quickly and in excellent order by a great shipper. Assembly seemed intimidating but was easy with patience and care.Meubon customer support sent us the instruction videos with detailed steps explained. They thoughtfully include absolutely everything you need for a complete system that's ready to go. Communication from Paul is timely and efficient before and after purchase. The quality of the chamber and equipment exceeded my expectations; it is excellent. They thoughtfully pack everything and include redundant supplies which is very nice. This company has a customer support and product they can be proud of. They are not salesy people but their product delights. I'll post updates if applicable. Leaving a review because I want deserving entrepreneurs to succeed and I wish for people with difficult diseases to find working solutions. i was not too impressed that i did not get any discount on such a big purchase. Overall product is working well. Good luck and God bless. - Happy in GA

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Miller Misty
US

Thank you for fast shipping and good quality product we were able to get overnight delivery on the Resvent BIPAP machine to Ohio. We searched through all the other medical equipment companies on Google and Meubon was the only one that had overnight delivery on bipap machines from different brands to choose from. the customer support was good and instruction videos very well done. so glad it worked. I AM FINALLY ABLE TO SLEEP after 2 weeks of not being able to sleep when my Resmed was gone. Thank you a million times

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Nancy Smith
US

Really happy i found the store Really happy i found the store. got this oxygen machine with high battery life and it was delivered to me in 24 hours as promised. this store was a life saver. i recommend if you need a dependable online store in the USA

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