These are a ripoff These are a ripoff. Got my wife a 6-month subscription for the 2nd and 3rd trimester and we got maybe 3-4 useful items across all the boxes we got. Didn't know the subscription auto-renewed so ended up paying for 2 additional months of worthless boxes. Great idea but just not worth the $.

I didn't know what to expect in my box… I didn't know what to expect in my box past my add on's. But what I got as a suprise was a lot of things I didn't think about needing and is adding a unexpected relaxation element to my first pregnancy. And I'm super grateful for it!

Poor policies, be careful what you click Currently going back and forth with a "customer service agent" via email. There is no option on the phone to talk to anyone and they refuse to call when you request. I completed an insurance authorization for a breast pump. The website then said they will be in touch to let me know next steps. I did not receive anything from bumpbox and never completed an order. After a few days I completed an order through another company for another pump abd received it. While in the hospital I get another pump, from bump box. I reach out to tell them there has been a mistake and I have not placed this order and the pump needs to be returned. The agent insists I need to pay an ach fee of $15 to return it which is very highly questionable since I did not place an order or receive confirmation. Poor customer service. Poor communication. Poor website set up. Poor return policy. All around Poor poor poor. Debating submitting the account to my insurance and carrier as fraud.

A little disappointed this time around… A little disappointed this time around although every other time I’ve had a good experience. One item was out of stock after I purchased so they removed it from my order, one item was the incorrect color that I ordered, and one came slightly damaged.

Cancelation fee's and low end products I don't think the products are up to a decent standard, but most of all, when I wanted to cancel early, there was a 25$ fee to cancel early. Not only were we dealing with a baby coming way early, but now a fee to cancel something we did not care for, and at this time they can't meet my needs for a baby born so early, so they charge me a fee. DON'T SIGN UP FOR THIS, IT'S A RIP OFF