Poor policies, be careful what you click Currently going back and forth with a "customer service agent" via email. There is no option on the phone to talk to anyone and they refuse to call when you request. I completed an insurance authorization for a breast pump. The website then said they will be in touch to let me know next steps. I did not receive anything from bumpbox and never completed an order. After a few days I completed an order through another company for another pump abd received it. While in the hospital I get another pump, from bump box. I reach out to tell them there has been a mistake and I have not placed this order and the pump needs to be returned. The agent insists I need to pay an ach fee of $15 to return it which is very highly questionable since I did not place an order or receive confirmation. Poor customer service. Poor communication. Poor website set up. Poor return policy. All around Poor poor poor. Debating submitting the account to my insurance and carrier as fraud.

Low Integrity Still waiting for my first box, but realizing I may have jumped the gun on the entire subscription (only 5 weeks along, terrified of miscarriage), I tried to cancel. GOODLUCK ya'll. $25 fee attached and the will offer you a million other options before allowing you to cancel. Every other subscription box I've gotten has an option under "my account" somewhere that allows you to just click a button and cancel - but when it comes to these guys you have to talk to a live person. It's super scammy to me - and sucks because if you do miscarry you may still have to receive these boxes full of reminders that you almost had a baby. Crap company - I would definitely recommend another baby box

Not a good subscription I've received several items that contain ingredients that aren't proven safe to use during pregnancy. The most recent item being herbal tea that contains camomile, which is not recommended for pregnant women. Other items I've found are pretty cheap and useless. Not worth the money.

I received my second box I received my first box, and was happy with what I received, It included face wash, toner, dry shampoo, as well as some gummy vitamins, a cup that says MAMA on it, and some tracker signs. All things I will probably use. I just received my second box today, and there is just no way this is worth $40... I received another water bottle that looks fairly cheap like maybe $5, the same exact gummies they sent me in the last box... I don't need 2 of the exact same thing 2 weeks apart, some ginger snack crackers that look pretty gross actually, and a felt letter board which is cute. but that was it..., how is that worth $40, I bet in total its like $20 worth of stuff. I'll have to see how the 3rd box is but was disappointed with this one.

These are a ripoff These are a ripoff. Got my wife a 6-month subscription for the 2nd and 3rd trimester and we got maybe 3-4 useful items across all the boxes we got. Didn't know the subscription auto-renewed so ended up paying for 2 additional months of worthless boxes. Great idea but just not worth the $.