NOT WORTH THE HASSLE........ NOT WORTH THE HASSLE........ I thought it would be cute to order MOM & DAD Bump boxes for my Son & Daughter In Law's baby shower. As soon as I placed the order they charged my credit card, that was 3 weeks ago and I have yet to receive my packages. A mouthy CSR Jessica told me once the box leaves them it is no longer their responsibility. I have NEVER in my life heard of such a practice! THE NERVE TO SAY THAT TO A PAYING CUSTOMER! REMEMBER WHERE YOU'D BE WITHOUT YOUR CUSTOMERS! I contacted UPS that says the package isn't tracking properly so it needs to be found by filing a complaint which ONLY THE SENDER CAN DO!!! I AM THE RECEIVER JESSICA "Lead Customer Service"! I WOULD RECOMMEND NOT USING THIS COMPANY! Buy your own little gifts it's more personal. This place is a scam probably out of Jessica's basement.

Low Integrity Still waiting for my first box, but realizing I may have jumped the gun on the entire subscription (only 5 weeks along, terrified of miscarriage), I tried to cancel. GOODLUCK ya'll. $25 fee attached and the will offer you a million other options before allowing you to cancel. Every other subscription box I've gotten has an option under "my account" somewhere that allows you to just click a button and cancel - but when it comes to these guys you have to talk to a live person. It's super scammy to me - and sucks because if you do miscarry you may still have to receive these boxes full of reminders that you almost had a baby. Crap company - I would definitely recommend another baby box

Poor policies, be careful what you click Currently going back and forth with a "customer service agent" via email. There is no option on the phone to talk to anyone and they refuse to call when you request. I completed an insurance authorization for a breast pump. The website then said they will be in touch to let me know next steps. I did not receive anything from bumpbox and never completed an order. After a few days I completed an order through another company for another pump abd received it. While in the hospital I get another pump, from bump box. I reach out to tell them there has been a mistake and I have not placed this order and the pump needs to be returned. The agent insists I need to pay an ach fee of $15 to return it which is very highly questionable since I did not place an order or receive confirmation. Poor customer service. Poor communication. Poor website set up. Poor return policy. All around Poor poor poor. Debating submitting the account to my insurance and carrier as fraud.

Vanessa Review by Anonymous User Overall, we enjoyed the products given in our bump boxes. They had some nice monthly surprises and good brief articles sent to us weekly that aligned with my wife’s experiences. It was always nice to say “Yea I’m going through this exact thing”. A few of the products were a little bit of a letdown - and one box of prenatals that was sent to us were expired. We didn’t use them anyway, we always had our own, but still. Our disappointment was on the cancellation portion. Because we had our baby at 38.5 weeks, we didn’t need our last box and were charged $25 early cancellation fees. They offered to send us post baby boxes but we weren’t interested. It’s fun and we would subscribe again, just really annoyed at the cancellation fee and expired prenatal.

Cancelation fee's and low end products I don't think the products are up to a decent standard, but most of all, when I wanted to cancel early, there was a 25$ fee to cancel early. Not only were we dealing with a baby coming way early, but now a fee to cancel something we did not care for, and at this time they can't meet my needs for a baby born so early, so they charge me a fee. DON'T SIGN UP FOR THIS, IT'S A RIP OFF