I love the items that I got with bump… I love the items that I got with bump box but unfortunately I am not making money anymore. I am unemployed and literally BROKE and I’ve tried to reach out numerous times for you guys to cancel my subscription and I keep getting emails that you guys are trying to process a payment and it’s declining. It’s declining because I have no money at all. Like none. I literally have zero dollars. I can’t even afford to pay for the early cancellation fee. Please please PLEASE cancel my subscription. I have no money to give you guys anymore.

Difficult to cancel subscription I ordered a 12 month subscription for my sister after I found out I would be an auntie! The products were decent. Some she really enjoyed, some she didn't really care for. The reason for the 3 star review is the immense difficulty with the process of cancelling the subscription. The subscription automatically renews on a month to month basis after the contract you sign up for is complete. (They do tell you this when you sign up). However, to cancel it involved phone calls and multiple emails. For the last 4 months I thought I had completed the process, but continued to be charged for the boxes. I am hoping this month I was successful. Fingers crossed.

I have been trying to cancel my bump… I have been trying to cancel my bump box since the second box! They do not reply nor answer the phone ! They keep taking money out my account and it’s no way to cancel! This is a scam and I do not recommend. Someone needs to reach out to me asap!! Highly disappointed because so many ppl ask me about you guys

0 customer service support, over priced products I was unimpressive with the 2 boxes I received. So I emailed them repeatedly to cancel my subscription. They never did. So I had to cancel my card. They've been sending me emails and texts to update my payment info. I've again messaged them to cancel my subscription. I'm not receiving or paying for any more boxes. Yet they continue harassing me, months later. The products aren't worth the cost and the customer service is nonexistent. 0 stars DO NOT WASTE YOUR MONEY

NOT WORTH THE HASSLE........ NOT WORTH THE HASSLE........ I thought it would be cute to order MOM & DAD Bump boxes for my Son & Daughter In Law's baby shower. As soon as I placed the order they charged my credit card, that was 3 weeks ago and I have yet to receive my packages. A mouthy CSR Jessica told me once the box leaves them it is no longer their responsibility. I have NEVER in my life heard of such a practice! THE NERVE TO SAY THAT TO A PAYING CUSTOMER! REMEMBER WHERE YOU'D BE WITHOUT YOUR CUSTOMERS! I contacted UPS that says the package isn't tracking properly so it needs to be found by filing a complaint which ONLY THE SENDER CAN DO!!! I AM THE RECEIVER JESSICA "Lead Customer Service"! I WOULD RECOMMEND NOT USING THIS COMPANY! Buy your own little gifts it's more personal. This place is a scam probably out of Jessica's basement.