I love the items that I got with bump… I love the items that I got with bump box but unfortunately I am not making money anymore. I am unemployed and literally BROKE and I’ve tried to reach out numerous times for you guys to cancel my subscription and I keep getting emails that you guys are trying to process a payment and it’s declining. It’s declining because I have no money at all. Like none. I literally have zero dollars. I can’t even afford to pay for the early cancellation fee. Please please PLEASE cancel my subscription. I have no money to give you guys anymore.

Caution Bump Box offers a great product. HOWEVER, my problem began when my 6 month subscription had ended. They continued to debit my card after the subscription period and after the baby was born. After several emails requesting the services to be terminated, I called the company to complain. I was told that you have to read the FINE PRINT. No matter which subscription period you choose, they will automatically renew you for a BitsyBox once your contract expires.( I initially read through all the info on the website and never saw this statement.) They refused to refund me the additional charges (even before the box was mailed). Just be aware what you are entering into.

I received my second box I received my first box, and was happy with what I received, It included face wash, toner, dry shampoo, as well as some gummy vitamins, a cup that says MAMA on it, and some tracker signs. All things I will probably use. I just received my second box today, and there is just no way this is worth $40... I received another water bottle that looks fairly cheap like maybe $5, the same exact gummies they sent me in the last box... I don't need 2 of the exact same thing 2 weeks apart, some ginger snack crackers that look pretty gross actually, and a felt letter board which is cute. but that was it..., how is that worth $40, I bet in total its like $20 worth of stuff. I'll have to see how the 3rd box is but was disappointed with this one.

NOT WORTH THE HASSLE........ NOT WORTH THE HASSLE........ I thought it would be cute to order MOM & DAD Bump boxes for my Son & Daughter In Law's baby shower. As soon as I placed the order they charged my credit card, that was 3 weeks ago and I have yet to receive my packages. A mouthy CSR Jessica told me once the box leaves them it is no longer their responsibility. I have NEVER in my life heard of such a practice! THE NERVE TO SAY THAT TO A PAYING CUSTOMER! REMEMBER WHERE YOU'D BE WITHOUT YOUR CUSTOMERS! I contacted UPS that says the package isn't tracking properly so it needs to be found by filing a complaint which ONLY THE SENDER CAN DO!!! I AM THE RECEIVER JESSICA "Lead Customer Service"! I WOULD RECOMMEND NOT USING THIS COMPANY! Buy your own little gifts it's more personal. This place is a scam probably out of Jessica's basement.

Poor policies, be careful what you click Currently going back and forth with a "customer service agent" via email. There is no option on the phone to talk to anyone and they refuse to call when you request. I completed an insurance authorization for a breast pump. The website then said they will be in touch to let me know next steps. I did not receive anything from bumpbox and never completed an order. After a few days I completed an order through another company for another pump abd received it. While in the hospital I get another pump, from bump box. I reach out to tell them there has been a mistake and I have not placed this order and the pump needs to be returned. The agent insists I need to pay an ach fee of $15 to return it which is very highly questionable since I did not place an order or receive confirmation. Poor customer service. Poor communication. Poor website set up. Poor return policy. All around Poor poor poor. Debating submitting the account to my insurance and carrier as fraud.