Poor policies, be careful what you click Currently going back and forth with a "customer service agent" via email. There is no option on the phone to talk to anyone and they refuse to call when you request. I completed an insurance authorization for a breast pump. The website then said they will be in touch to let me know next steps. I did not receive anything from bumpbox and never completed an order. After a few days I completed an order through another company for another pump abd received it. While in the hospital I get another pump, from bump box. I reach out to tell them there has been a mistake and I have not placed this order and the pump needs to be returned. The agent insists I need to pay an ach fee of $15 to return it which is very highly questionable since I did not place an order or receive confirmation. Poor customer service. Poor communication. Poor website set up. Poor return policy. All around Poor poor poor. Debating submitting the account to my insurance and carrier as fraud.

These sneaky subscription companies… These sneaky subscription companies give the appearance of a set monthly subscription plan, and then continue to charge you until you have to cancel. Imagine how much more money they make by charging each and every additional customer an extra month of a monthly charge. It's a scam and I hate these companies because of it. Read the fine print, they suck.

Received 2 boxes Received 2 boxes. First one was great except the natural deodorant smelled so strong and so bad. For a pregnant person that smells better it was aweful. The second box I got morning sickness drink things it was like a sample only 3 a water bottle that was dollar store material. It just didn't seem worth $40 definitely priced everything high and it barley added up to what you spend on the box. If the next one comes like that I will 100% cancel. I like the boxes bc you usually get more the. The price you pay for the box taking the chance some might not be exactly useful for you but when. It seems like I am overpaying for stuff that's not worth it I won't continue

Cancelation fee's and low end products I don't think the products are up to a decent standard, but most of all, when I wanted to cancel early, there was a 25$ fee to cancel early. Not only were we dealing with a baby coming way early, but now a fee to cancel something we did not care for, and at this time they can't meet my needs for a baby born so early, so they charge me a fee. DON'T SIGN UP FOR THIS, IT'S A RIP OFF

I received my second box I received my first box, and was happy with what I received, It included face wash, toner, dry shampoo, as well as some gummy vitamins, a cup that says MAMA on it, and some tracker signs. All things I will probably use. I just received my second box today, and there is just no way this is worth $40... I received another water bottle that looks fairly cheap like maybe $5, the same exact gummies they sent me in the last box... I don't need 2 of the exact same thing 2 weeks apart, some ginger snack crackers that look pretty gross actually, and a felt letter board which is cute. but that was it..., how is that worth $40, I bet in total its like $20 worth of stuff. I'll have to see how the 3rd box is but was disappointed with this one.