Heather Loehrer
GBDifficult to cancel subscription I ordered a 12 month subscription for my sister after I found out I would be an auntie! The products were decent. Some she really enjoyed, some she didn't really care for. The reason for the 3 star review is the immense difficulty with the process of cancelling the subscription. The subscription automatically renews on a month to month basis after the contract you sign up for is complete. (They do tell you this when you sign up). However, to cancel it involved phone calls and multiple emails. For the last 4 months I thought I had completed the process, but continued to be charged for the boxes. I am hoping this month I was successful. Fingers crossed.
Sarah
GBA little disappointed this time around… A little disappointed this time around although every other time I’ve had a good experience. One item was out of stock after I purchased so they removed it from my order, one item was the incorrect color that I ordered, and one came slightly damaged.
Gabe Showalter
GBThese are a ripoff These are a ripoff. Got my wife a 6-month subscription for the 2nd and 3rd trimester and we got maybe 3-4 useful items across all the boxes we got. Didn't know the subscription auto-renewed so ended up paying for 2 additional months of worthless boxes. Great idea but just not worth the $.
TW
GBCaution Bump Box offers a great product. HOWEVER, my problem began when my 6 month subscription had ended. They continued to debit my card after the subscription period and after the baby was born. After several emails requesting the services to be terminated, I called the company to complain. I was told that you have to read the FINE PRINT. No matter which subscription period you choose, they will automatically renew you for a BitsyBox once your contract expires.( I initially read through all the info on the website and never saw this statement.) They refused to refund me the additional charges (even before the box was mailed). Just be aware what you are entering into.
Vanessa Spahn
GBI love the items that I got with bump… I love the items that I got with bump box but unfortunately I am not making money anymore. I am unemployed and literally BROKE and I’ve tried to reach out numerous times for you guys to cancel my subscription and I keep getting emails that you guys are trying to process a payment and it’s declining. It’s declining because I have no money at all. Like none. I literally have zero dollars. I can’t even afford to pay for the early cancellation fee. Please please PLEASE cancel my subscription. I have no money to give you guys anymore.