Ro
GBThese sneaky subscription companies… These sneaky subscription companies give the appearance of a set monthly subscription plan, and then continue to charge you until you have to cancel. Imagine how much more money they make by charging each and every additional customer an extra month of a monthly charge. It's a scam and I hate these companies because of it. Read the fine print, they suck.
Kimberly Regan
GBPoor policies, be careful what you click Currently going back and forth with a "customer service agent" via email. There is no option on the phone to talk to anyone and they refuse to call when you request. I completed an insurance authorization for a breast pump. The website then said they will be in touch to let me know next steps. I did not receive anything from bumpbox and never completed an order. After a few days I completed an order through another company for another pump abd received it. While in the hospital I get another pump, from bump box. I reach out to tell them there has been a mistake and I have not placed this order and the pump needs to be returned. The agent insists I need to pay an ach fee of $15 to return it which is very highly questionable since I did not place an order or receive confirmation. Poor customer service. Poor communication. Poor website set up. Poor return policy. All around Poor poor poor. Debating submitting the account to my insurance and carrier as fraud.
mykel walton
GBI have been trying to cancel my bump… I have been trying to cancel my bump box since the second box! They do not reply nor answer the phone ! They keep taking money out my account and it’s no way to cancel! This is a scam and I do not recommend. Someone needs to reach out to me asap!! Highly disappointed because so many ppl ask me about you guys
Ray
GBI received my second box I received my first box, and was happy with what I received, It included face wash, toner, dry shampoo, as well as some gummy vitamins, a cup that says MAMA on it, and some tracker signs. All things I will probably use. I just received my second box today, and there is just no way this is worth $40... I received another water bottle that looks fairly cheap like maybe $5, the same exact gummies they sent me in the last box... I don't need 2 of the exact same thing 2 weeks apart, some ginger snack crackers that look pretty gross actually, and a felt letter board which is cute. but that was it..., how is that worth $40, I bet in total its like $20 worth of stuff. I'll have to see how the 3rd box is but was disappointed with this one.
Kitty
GBI didn't know what to expect in my box… I didn't know what to expect in my box past my add on's. But what I got as a suprise was a lot of things I didn't think about needing and is adding a unexpected relaxation element to my first pregnancy. And I'm super grateful for it!