Difficult to cancel subscription I ordered a 12 month subscription for my sister after I found out I would be an auntie! The products were decent. Some she really enjoyed, some she didn't really care for. The reason for the 3 star review is the immense difficulty with the process of cancelling the subscription. The subscription automatically renews on a month to month basis after the contract you sign up for is complete. (They do tell you this when you sign up). However, to cancel it involved phone calls and multiple emails. For the last 4 months I thought I had completed the process, but continued to be charged for the boxes. I am hoping this month I was successful. Fingers crossed.

Auto Rwnewal Be mighty careful! They do not tell you the subscription automatically renews and they don't give a heads up you're about to renew. You just get an invoice when the 7th box is sent!

Not a good subscription I've received several items that contain ingredients that aren't proven safe to use during pregnancy. The most recent item being herbal tea that contains camomile, which is not recommended for pregnant women. Other items I've found are pretty cheap and useless. Not worth the money.

These are a ripoff These are a ripoff. Got my wife a 6-month subscription for the 2nd and 3rd trimester and we got maybe 3-4 useful items across all the boxes we got. Didn't know the subscription auto-renewed so ended up paying for 2 additional months of worthless boxes. Great idea but just not worth the $.

Poor policies, be careful what you click Currently going back and forth with a "customer service agent" via email. There is no option on the phone to talk to anyone and they refuse to call when you request. I completed an insurance authorization for a breast pump. The website then said they will be in touch to let me know next steps. I did not receive anything from bumpbox and never completed an order. After a few days I completed an order through another company for another pump abd received it. While in the hospital I get another pump, from bump box. I reach out to tell them there has been a mistake and I have not placed this order and the pump needs to be returned. The agent insists I need to pay an ach fee of $15 to return it which is very highly questionable since I did not place an order or receive confirmation. Poor customer service. Poor communication. Poor website set up. Poor return policy. All around Poor poor poor. Debating submitting the account to my insurance and carrier as fraud.