Kitty
GBI didn't know what to expect in my box… I didn't know what to expect in my box past my add on's. But what I got as a suprise was a lot of things I didn't think about needing and is adding a unexpected relaxation element to my first pregnancy. And I'm super grateful for it!
Gabe Showalter
GBThese are a ripoff These are a ripoff. Got my wife a 6-month subscription for the 2nd and 3rd trimester and we got maybe 3-4 useful items across all the boxes we got. Didn't know the subscription auto-renewed so ended up paying for 2 additional months of worthless boxes. Great idea but just not worth the $.
B. Corey
GBBe careful Be careful, your subscription will auto renew at the end of the commitment period. So watch your account for money being drafted... because they will charge you every month for 3 years if you're not careful. The reviews of this company reflect the truth of customers experiences. This service is generally a nice gift and some of the items are cute and useful. Some boxes seem to be better than others and some products came without being sealed properly, such as vitamins. Also, there is a early cancelation penalty.
mykel walton
GBI have been trying to cancel my bump… I have been trying to cancel my bump box since the second box! They do not reply nor answer the phone ! They keep taking money out my account and it’s no way to cancel! This is a scam and I do not recommend. Someone needs to reach out to me asap!! Highly disappointed because so many ppl ask me about you guys
Kimberly Regan
GBPoor policies, be careful what you click Currently going back and forth with a "customer service agent" via email. There is no option on the phone to talk to anyone and they refuse to call when you request. I completed an insurance authorization for a breast pump. The website then said they will be in touch to let me know next steps. I did not receive anything from bumpbox and never completed an order. After a few days I completed an order through another company for another pump abd received it. While in the hospital I get another pump, from bump box. I reach out to tell them there has been a mistake and I have not placed this order and the pump needs to be returned. The agent insists I need to pay an ach fee of $15 to return it which is very highly questionable since I did not place an order or receive confirmation. Poor customer service. Poor communication. Poor website set up. Poor return policy. All around Poor poor poor. Debating submitting the account to my insurance and carrier as fraud.