I love the items that I got with bump… I love the items that I got with bump box but unfortunately I am not making money anymore. I am unemployed and literally BROKE and I’ve tried to reach out numerous times for you guys to cancel my subscription and I keep getting emails that you guys are trying to process a payment and it’s declining. It’s declining because I have no money at all. Like none. I literally have zero dollars. I can’t even afford to pay for the early cancellation fee. Please please PLEASE cancel my subscription. I have no money to give you guys anymore.

Caution Bump Box offers a great product. HOWEVER, my problem began when my 6 month subscription had ended. They continued to debit my card after the subscription period and after the baby was born. After several emails requesting the services to be terminated, I called the company to complain. I was told that you have to read the FINE PRINT. No matter which subscription period you choose, they will automatically renew you for a BitsyBox once your contract expires.( I initially read through all the info on the website and never saw this statement.) They refused to refund me the additional charges (even before the box was mailed). Just be aware what you are entering into.

These sneaky subscription companies… These sneaky subscription companies give the appearance of a set monthly subscription plan, and then continue to charge you until you have to cancel. Imagine how much more money they make by charging each and every additional customer an extra month of a monthly charge. It's a scam and I hate these companies because of it. Read the fine print, they suck.

Be careful Be careful, your subscription will auto renew at the end of the commitment period. So watch your account for money being drafted... because they will charge you every month for 3 years if you're not careful. The reviews of this company reflect the truth of customers experiences. This service is generally a nice gift and some of the items are cute and useful. Some boxes seem to be better than others and some products came without being sealed properly, such as vitamins. Also, there is a early cancelation penalty.

Poor policies, be careful what you click Currently going back and forth with a "customer service agent" via email. There is no option on the phone to talk to anyone and they refuse to call when you request. I completed an insurance authorization for a breast pump. The website then said they will be in touch to let me know next steps. I did not receive anything from bumpbox and never completed an order. After a few days I completed an order through another company for another pump abd received it. While in the hospital I get another pump, from bump box. I reach out to tell them there has been a mistake and I have not placed this order and the pump needs to be returned. The agent insists I need to pay an ach fee of $15 to return it which is very highly questionable since I did not place an order or receive confirmation. Poor customer service. Poor communication. Poor website set up. Poor return policy. All around Poor poor poor. Debating submitting the account to my insurance and carrier as fraud.