For my business bad reviews are posted… For my business bad reviews are posted only; real positive reviews are not published. When trying to contact them, they dont reply. Later I get automated eMails that I shall open a paid account to manage publishing paid reviews. Arbitration proceedings in progress.

Got an e-mail from ‚Alice‘ Got an e-mail from ‚Alice‘, they wrote a fake 1 star review about my business and expect me to reply to it (I only use trustpilot for our reviews), shady tactic to get customer onto your website. Nice try at least

SiteJabber.com is nothing more than an extortion racket SiteJabber.com is nothing more than an extortion racket. We've had several clients tell us that they've posted 5 star reviews and Site Jabber is not publishing them. They have no problem publishing fake, unverified negative reviews immediately and offer no real option to do anything about it unless you pay them an unreasonable amount of money. They are basically just extorting websites into paying them between $200 and $900+ per month for nothing more than a grace period of 10 days and they publish the negative reviews anyway. Total racket!

Return Policy After phone calls and numerous emails the company agreed to refund half my money. They did not want the 2 dresses back. I wrote a review giving one star last month and I am amending that review since they did issue a partial refund. Read about their return policy before you buy.

shadowcensors, view count false so I might expand on this later.... but basically 2 things: 1) the view count on SJ is false. it's wrong. the view count will increase before your review goes live, and will also increase when your review is not publically visible. 2) importantly, SJ shadow censors. your reviews and comments will/might only be visible from your own login. log out, and they won't exist publically. internet tip: when you submit content anywhere, log out and check your content is still visible.