Martha C.
GBFantastic Service I was hesitant to order from The Drop after reading negative reviews; however, I had a fantastic experience. I ordered discontinued Nikes and received them within a week from a retailer. They are perfect!! Thank you and I will order from you again in the future.
customer
GBGive them a chance. Was a little weary after reading the reviews (did not read the reviews until after placing an order). Took a chance and it was a great experience. Antonio and Tre responded to all my questions right away. Even their instagram page was active and responded to my DM's right away. I even received my order earlier than expected. Product was real and authentic. I also found a new store thanks to thedrop. I can understand the negative reviews, but you are at the mercy of the companies working with thedrop. If those companies drop the ball and are unresponsive you will suffer. I am thankful the company that worked with thedrop on my order was responsive and fast. Give them a chance.
Zil
GBScam After taking my money, nearly a week went by with no updates to the order I placed, so I emailed customer service. They never emailed me back. So I called the customer service number. It's out of service. They didn't respond until I filed a complaint with my bank and the bbb. When they finally contacted me, they explained that items take a full 10 business days to ship, and another week to deliver. So if you choose to purchase something, be ready to hold your breath for a full month and hope to god your item arrives as promised. And they will go ahead and take your money up front, so bear that in mind. I cancelled my order and was told that it would take "several days" to get my money back. We'll see I guess.
Cameron Poore
GBDON’T BUY DON’T BUY. COMPLETE SCAM! This place is a complete scam. I ordered a pair of shorts more than two months ago. Still haven’t received them. When I reached out, I was hung up on repeatedly. Reached out via email and received a response that the company was essentially a middleman for other manufacturers and could not do anything to ensure delivery of my order. They have my money whereas I received nothing from them.
kristie klingenberg
GBAbsolutely terrible Absolutely terrible! Ordered a shirt for my son and it’s so big two of him could fit and they won’t exchange because it’s been 15days. It was a CHRISTMAS present , what was I suppose to do order get it, let him try it on, and then give it to him for Christmas Never will I order again