I ordered 10 days ago I ordered 10 days ago. yet order is still awaiting shipment. I called and no one is ever available. I've messaged them from inside the account and got no answer. I've been requesting a refund and no response. Next step is better business bureau. Not providing product after a sale is theft!

Most inconvenient company ever Literally ordered my items almost three weeks ago to date. Customer service is near non existent. Emailed and chatted and also called multiple times about three skate boards I ordered. I got one board but still haven’t got my two other ones smh. Got a email saying they are behind so it will be another 7-10 business days. It’s been longer than that. Knew I should’ve went with my gut instance and ordered else where.

They never answer their customer… They never answer their customer service phone number, they are not official retailers for the brands they market nor do they keep these products they promoted in stock they just drop ship from friends shops and brands they are in contact with. The owner lives in Las Vegas but nobody in Las Vegas knows of this brand or person, there are talk of another The Drop in Las Vegas but they are not connected with each other

Fantastic Service I was hesitant to order from The Drop after reading negative reviews; however, I had a fantastic experience. I ordered discontinued Nikes and received them within a week from a retailer. They are perfect!! Thank you and I will order from you again in the future.

Thedrop.com sold me low quality product… Thedrop.com sold me low quality product which was expensive and it didn't even last a week. They did not honor the warranty, exchange or refund policy.