TheDrop.com

Las Vegas, United States
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2.20
Based on 20 Reviews

5

30.00%

4

0.00%

3

0.00%

2

0.00%

1

70.00%
About TheDrop.com

TheDrop is a central hub for the hottest drops from global brands and shops you love and where the next gen brands are ready to blow your mind. Pure freshness.

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Michael Morden
GB

Stay away, Fraudulent company Ordered from thedrop and returned the goods purchased, 2 pair of shorts, 98.00 in total. Sent the product back to the original boutique shop on my own dime. Emailed Makayla several times before sending product back but never received my refund. Emails to the boutique shop and the Drop explaining the situation did not lead to resolution. Filed a complaint with the Better Business Bureau and they have not responded to that complaint.

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Becky B
GB

Scam...BEWARE Scam...Ordered a Hoodie and waited weeks. It never came so I emailed this company. The response I got was that their inventory was incorrect and they would be refunding my credit card. Still waiting for my refund and sent emails asking about my refund..Reported to my credit card, getting my money back. BEWARE**

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Smoove K
GB

No refund recieved my order didnt fit . returned and never got a refund 60 dollars gone ! i talked to Mckayla which is a liar said the refund system was down for two weeks and then still no refund . even sent me a bogus invoice and still no refund ! they are terrible do not order !

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Zil
GB

Scam After taking my money, nearly a week went by with no updates to the order I placed, so I emailed customer service. They never emailed me back. So I called the customer service number. It's out of service. They didn't respond until I filed a complaint with my bank and the bbb. When they finally contacted me, they explained that items take a full 10 business days to ship, and another week to deliver. So if you choose to purchase something, be ready to hold your breath for a full month and hope to god your item arrives as promised. And they will go ahead and take your money up front, so bear that in mind. I cancelled my order and was told that it would take "several days" to get my money back. We'll see I guess.

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customer
GB

Give them a chance. Was a little weary after reading the reviews (did not read the reviews until after placing an order). Took a chance and it was a great experience. Antonio and Tre responded to all my questions right away. Even their instagram page was active and responded to my DM's right away. I even received my order earlier than expected. Product was real and authentic. I also found a new store thanks to thedrop. I can understand the negative reviews, but you are at the mercy of the companies working with thedrop. If those companies drop the ball and are unresponsive you will suffer. I am thankful the company that worked with thedrop on my order was responsive and fast. Give them a chance.

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