Absolutely terrible Absolutely terrible! Ordered a shirt for my son and it’s so big two of him could fit and they won’t exchange because it’s been 15days. It was a CHRISTMAS present , what was I suppose to do order get it, let him try it on, and then give it to him for Christmas Never will I order again

Scam...BEWARE Scam...Ordered a Hoodie and waited weeks. It never came so I emailed this company. The response I got was that their inventory was incorrect and they would be refunding my credit card. Still waiting for my refund and sent emails asking about my refund..Reported to my credit card, getting my money back. BEWARE**

Scam After taking my money, nearly a week went by with no updates to the order I placed, so I emailed customer service. They never emailed me back. So I called the customer service number. It's out of service. They didn't respond until I filed a complaint with my bank and the bbb. When they finally contacted me, they explained that items take a full 10 business days to ship, and another week to deliver. So if you choose to purchase something, be ready to hold your breath for a full month and hope to god your item arrives as promised. And they will go ahead and take your money up front, so bear that in mind. I cancelled my order and was told that it would take "several days" to get my money back. We'll see I guess.

Stay away, Fraudulent company Ordered from thedrop and returned the goods purchased, 2 pair of shorts, 98.00 in total. Sent the product back to the original boutique shop on my own dime. Emailed Makayla several times before sending product back but never received my refund. Emails to the boutique shop and the Drop explaining the situation did not lead to resolution. Filed a complaint with the Better Business Bureau and they have not responded to that complaint.

Fantastic Service I was hesitant to order from The Drop after reading negative reviews; however, I had a fantastic experience. I ordered discontinued Nikes and received them within a week from a retailer. They are perfect!! Thank you and I will order from you again in the future.