They never answer their customer… They never answer their customer service phone number, they are not official retailers for the brands they market nor do they keep these products they promoted in stock they just drop ship from friends shops and brands they are in contact with. The owner lives in Las Vegas but nobody in Las Vegas knows of this brand or person, there are talk of another The Drop in Las Vegas but they are not connected with each other

THE DROP.COM THANK YOU Came across TheDrop.com from and Ad about these awesome looking Osiris skate shoes well let me tell you this got them in today at a discounted rate and free shipping for 30 bucks total give or take a few $ they came in on time and the quality of the shoes were great thank you TheDrop.com

Stay away, Fraudulent company Ordered from thedrop and returned the goods purchased, 2 pair of shorts, 98.00 in total. Sent the product back to the original boutique shop on my own dime. Emailed Makayla several times before sending product back but never received my refund. Emails to the boutique shop and the Drop explaining the situation did not lead to resolution. Filed a complaint with the Better Business Bureau and they have not responded to that complaint.

Most inconvenient company ever Literally ordered my items almost three weeks ago to date. Customer service is near non existent. Emailed and chatted and also called multiple times about three skate boards I ordered. I got one board but still haven’t got my two other ones smh. Got a email saying they are behind so it will be another 7-10 business days. It’s been longer than that. Knew I should’ve went with my gut instance and ordered else where.

Scam After taking my money, nearly a week went by with no updates to the order I placed, so I emailed customer service. They never emailed me back. So I called the customer service number. It's out of service. They didn't respond until I filed a complaint with my bank and the bbb. When they finally contacted me, they explained that items take a full 10 business days to ship, and another week to deliver. So if you choose to purchase something, be ready to hold your breath for a full month and hope to god your item arrives as promised. And they will go ahead and take your money up front, so bear that in mind. I cancelled my order and was told that it would take "several days" to get my money back. We'll see I guess.