Martha C.
GBFantastic Service I was hesitant to order from The Drop after reading negative reviews; however, I had a fantastic experience. I ordered discontinued Nikes and received them within a week from a retailer. They are perfect!! Thank you and I will order from you again in the future.
customer
GBGive them a chance. Was a little weary after reading the reviews (did not read the reviews until after placing an order). Took a chance and it was a great experience. Antonio and Tre responded to all my questions right away. Even their instagram page was active and responded to my DM's right away. I even received my order earlier than expected. Product was real and authentic. I also found a new store thanks to thedrop. I can understand the negative reviews, but you are at the mercy of the companies working with thedrop. If those companies drop the ball and are unresponsive you will suffer. I am thankful the company that worked with thedrop on my order was responsive and fast. Give them a chance.
NO D's
GBI ordered 10 days ago I ordered 10 days ago. yet order is still awaiting shipment. I called and no one is ever available. I've messaged them from inside the account and got no answer. I've been requesting a refund and no response. Next step is better business bureau. Not providing product after a sale is theft!
Becky B
GBScam...BEWARE Scam...Ordered a Hoodie and waited weeks. It never came so I emailed this company. The response I got was that their inventory was incorrect and they would be refunding my credit card. Still waiting for my refund and sent emails asking about my refund..Reported to my credit card, getting my money back. BEWARE**
Michael Morden
GBStay away, Fraudulent company Ordered from thedrop and returned the goods purchased, 2 pair of shorts, 98.00 in total. Sent the product back to the original boutique shop on my own dime. Emailed Makayla several times before sending product back but never received my refund. Emails to the boutique shop and the Drop explaining the situation did not lead to resolution. Filed a complaint with the Better Business Bureau and they have not responded to that complaint.