If I could give the a zero I would If I could give the a zero I would, customer service from"Antonio" is absolutely trash, the company is fake and doesn't ship your product.. you would have better luck going to casino with a chance of getting something in return or just light your money on fire , same thing if you order from this sham of a company

No refund recieved my order didnt fit . returned and never got a refund 60 dollars gone ! i talked to Mckayla which is a liar said the refund system was down for two weeks and then still no refund . even sent me a bogus invoice and still no refund ! they are terrible do not order !

They never answer their customer… They never answer their customer service phone number, they are not official retailers for the brands they market nor do they keep these products they promoted in stock they just drop ship from friends shops and brands they are in contact with. The owner lives in Las Vegas but nobody in Las Vegas knows of this brand or person, there are talk of another The Drop in Las Vegas but they are not connected with each other

Blatant disregard of FTC compliance… From what I've seen and believe to be correct, this company absolutely acts in disregard of rules and laws supplied by the FTC. For this reason I have reported it to FTC and it's .Gov affiliates. There is no question in my mind they act intentionally, and manisciuosly to lie and deceive customers. One happy customer,(which is easy to fake) out of 8 is obvious to me. Just sad. Just do business as you should. Takes more work to lie and cheat then to be honest.

Well done The Drop! I was a little hesitant to order after seeing the reviews but decided to give it a shot and it was worth it for for sure. I placed my order and within a couple minutes received an email notification then a few minutes later an email that the order was processed. The next morning I woke up to an email with my tracking code and received my hat in a well packaged box. I was worried they might throw it in a bag but it was packed well to keep the hat shape. Well done TheDrop.com, you will have my business in the future for sure!