They never answer their customer… They never answer their customer service phone number, they are not official retailers for the brands they market nor do they keep these products they promoted in stock they just drop ship from friends shops and brands they are in contact with. The owner lives in Las Vegas but nobody in Las Vegas knows of this brand or person, there are talk of another The Drop in Las Vegas but they are not connected with each other

Thedrop.com sold me low quality product… Thedrop.com sold me low quality product which was expensive and it didn't even last a week. They did not honor the warranty, exchange or refund policy.

Blatant disregard of FTC compliance… From what I've seen and believe to be correct, this company absolutely acts in disregard of rules and laws supplied by the FTC. For this reason I have reported it to FTC and it's .Gov affiliates. There is no question in my mind they act intentionally, and manisciuosly to lie and deceive customers. One happy customer,(which is easy to fake) out of 8 is obvious to me. Just sad. Just do business as you should. Takes more work to lie and cheat then to be honest.

Absolutely terrible Absolutely terrible! Ordered a shirt for my son and it’s so big two of him could fit and they won’t exchange because it’s been 15days. It was a CHRISTMAS present , what was I suppose to do order get it, let him try it on, and then give it to him for Christmas Never will I order again

Well done The Drop! I was a little hesitant to order after seeing the reviews but decided to give it a shot and it was worth it for for sure. I placed my order and within a couple minutes received an email notification then a few minutes later an email that the order was processed. The next morning I woke up to an email with my tracking code and received my hat in a well packaged box. I was worried they might throw it in a bag but it was packed well to keep the hat shape. Well done TheDrop.com, you will have my business in the future for sure!