DON’T BUY DON’T BUY. COMPLETE SCAM! This place is a complete scam. I ordered a pair of shorts more than two months ago. Still haven’t received them. When I reached out, I was hung up on repeatedly. Reached out via email and received a response that the company was essentially a middleman for other manufacturers and could not do anything to ensure delivery of my order. They have my money whereas I received nothing from them.

I love this online store I love this online store. I've bought a lot of skate stuff like decks, bearings, and whatnot. Shipping sometimes can be slow but most of the time it's within a couple of days to me in Florida. Customer support is great.

Most inconvenient company ever Literally ordered my items almost three weeks ago to date. Customer service is near non existent. Emailed and chatted and also called multiple times about three skate boards I ordered. I got one board but still haven’t got my two other ones smh. Got a email saying they are behind so it will be another 7-10 business days. It’s been longer than that. Knew I should’ve went with my gut instance and ordered else where.

Dope new brands n service Best selection of new brands I ever seen. Mckayla in customer service gave some great advice on how a brand fit that I liked but didn't know. Ima keep checkin for new drops. Yes sir!

Give them a chance. Was a little weary after reading the reviews (did not read the reviews until after placing an order). Took a chance and it was a great experience. Antonio and Tre responded to all my questions right away. Even their instagram page was active and responded to my DM's right away. I even received my order earlier than expected. Product was real and authentic. I also found a new store thanks to thedrop. I can understand the negative reviews, but you are at the mercy of the companies working with thedrop. If those companies drop the ball and are unresponsive you will suffer. I am thankful the company that worked with thedrop on my order was responsive and fast. Give them a chance.