Thedrop.com sold me low quality product… Thedrop.com sold me low quality product which was expensive and it didn't even last a week. They did not honor the warranty, exchange or refund policy.

No refund recieved my order didnt fit . returned and never got a refund 60 dollars gone ! i talked to Mckayla which is a liar said the refund system was down for two weeks and then still no refund . even sent me a bogus invoice and still no refund ! they are terrible do not order !

Scam After taking my money, nearly a week went by with no updates to the order I placed, so I emailed customer service. They never emailed me back. So I called the customer service number. It's out of service. They didn't respond until I filed a complaint with my bank and the bbb. When they finally contacted me, they explained that items take a full 10 business days to ship, and another week to deliver. So if you choose to purchase something, be ready to hold your breath for a full month and hope to god your item arrives as promised. And they will go ahead and take your money up front, so bear that in mind. I cancelled my order and was told that it would take "several days" to get my money back. We'll see I guess.

Fantastic Service I was hesitant to order from The Drop after reading negative reviews; however, I had a fantastic experience. I ordered discontinued Nikes and received them within a week from a retailer. They are perfect!! Thank you and I will order from you again in the future.

Well done The Drop! I was a little hesitant to order after seeing the reviews but decided to give it a shot and it was worth it for for sure. I placed my order and within a couple minutes received an email notification then a few minutes later an email that the order was processed. The next morning I woke up to an email with my tracking code and received my hat in a well packaged box. I was worried they might throw it in a bag but it was packed well to keep the hat shape. Well done TheDrop.com, you will have my business in the future for sure!