Céline N
CANot what I ordered Hi I ordered a « bee KIND » sweater and receive a « bee HAPPY » one. Its just not the product I ordered. Also, nowhere on the product did it mention that it was actually certified organic cotton :( Delivery was slow but that was expected with the COVID situation. the company sent an email to advise that it was shipped and to be patient and not worry (which was greatly appreciated and helped manage my expectations).
sandra
GBFIRST OF ALL, NECKLACE TOOK 5 MONTHS!!!! . I ORDERED THE ROSE NECKLACE WITH PICTURE INSIDE AND THERE WASNT EVEN A PICTURE WHEN WE LOOKED!!! WHAT THE HELL IS THIS COMPANY I WAS TRYING TO RETURN IT BAC FIRST OF ALL, NECKLACE TOOK 5 MONTHS!!!! . I ORDERED THE ROSE NECKLACE WITH PICTURE INSIDE AND THERE WASNT EVEN A PICTURE WHEN WE LOOKED!!! WHAT THE HELL IS THIS COMPANY I WAS TRYING TO RETURN IT BACK TO THE COMPANY I SENT AN EMAIL TO THE COMPANY NO LUCK THEN I WENT ONLINE AND DID RESEARCH ABOUT THIS COMPANY AND I FINALLY I FOUND THEIR HELP WHICH IS 𝙣𝙞𝙣𝙚 𝙤𝙣𝙚 𝙤𝙣𝙚 nine three nine two five four four i contacted the customer service was of great help. Quick and super efficient with refunds.
Marie
DKStill not received my order from APRIL (!) 2020! In april (!) 2020 I ordered two rings (USD 29.95 each) and a bunch of "freebies"-jewelry with a subscription payment of USD 12.95 (which has been renewed for months while waiting for the items!) - now january 2021 - almost 9 months later I have merely received the 2 paid rings, all the socalled "freebies" WITH an international shipping cost of $109.89 (!!!) has NOT been shipped/received. I have opened multible tickets on your help desk, each one promising updates and resolutions that was never handled nor replied further to. I really do think you owe me either the items ordered or the shipping cost refunded! Marie in Denmark
Ellen S
GBI’d give a zero if possible I’d give a zero if possible. I ordered two sets of earrings months ago. First order never arrived. Company said they sent out a replacement order. Never arrived either. Company sent a link to track shipment both times. Both times the info stopped when it was indicated the shipments arrived to some local receiving place. Now company is not responding to my emails. This is either a scam or a very poorly functioning company.
Nina Hadidomova
SKLittle dissapointed Guys, I reall love your mission to help the bees, its really really important we save them, and for that, you have all my support! But as for the merch...I ordered bee silver-gold necklace in december 2019 and the golden paint is already peeled off!! I pay attention to my jewellery, so I always put it down before showering or going to bed, and I am careful with perfumes and body lotions as well. So you should probably work on that, if you want to preserve your customers.