Contact Hello, I have placed an order on Thursday 24th August 2020, the money has been taken from my account, however, I have not even received a confirmation email of any sort...? I have tried contacting through the “ticket” system, however, not had a response on that yet! Read reviews and appears replies are better on this than the ticket system. Any help would be greatly appreciated, thank you.

Still not received my order from APRIL (!) 2020! In april (!) 2020 I ordered two rings (USD 29.95 each) and a bunch of "freebies"-jewelry with a subscription payment of USD 12.95 (which has been renewed for months while waiting for the items!) - now january 2021 - almost 9 months later I have merely received the 2 paid rings, all the socalled "freebies" WITH an international shipping cost of $109.89 (!!!) has NOT been shipped/received. I have opened multible tickets on your help desk, each one promising updates and resolutions that was never handled nor replied further to. I really do think you owe me either the items ordered or the shipping cost refunded! Marie in Denmark

I recieved the necklace I ordered but… I recieved the necklace I ordered but they tacked on a free trial of some service that I have no idea how to access or what it even is. Sure enough the "free trial" automatically renewed for $12.95 and navigating their site to try to cancel is a nightmare. Also, instead of "You are my sunshine" the necklace said "Keep f***ing going". Do not buy from these people as their products can be found elsewhere for cheaper.

Scam alert! -resolved Hi Bee Mission, Thanks for acknowledging this, I do now also believe it is a rippoff site using your pictures and name, and have reported this to the police as online fraud. I've changed my review so it may stay on here but help others that face the same problem. Original complaint: I paid £60 for 2 necklaces, have since written 2 emails, filed one online contact form, and have not only not received the necklaces, but also not one email, phone call or statement to explain what happened. No refund of the money, no tracking details, nothing. It's most likely a scam, stay away.

I placed a simple order back in August… I placed a simple order back in August for earrings and have yet to receive them. I have reached out to support and they keep responding with illegitimate excuses of why I haven't received my product or where it even is. It has been a frustrating experience and I hope whomever reads this will stay away from buying their product as I have come to realize it is a scam.