Jaiden Cook
AUI ordered a necklace on the 5th of… I ordered a necklace on the 5th of December (151355) and then contacted you guys after not receiving any shipping information after almost a week. You said there was delays due to demand and that it should be resolved within 2 days. It’s been 5 days since that email? I ordered this necklace for a Christmas gift and I don’t mind if it’s late but I just want to if I’m even going to receive it at all.
Céline N
CANot what I ordered Hi I ordered a « bee KIND » sweater and receive a « bee HAPPY » one. Its just not the product I ordered. Also, nowhere on the product did it mention that it was actually certified organic cotton :( Delivery was slow but that was expected with the COVID situation. the company sent an email to advise that it was shipped and to be patient and not worry (which was greatly appreciated and helped manage my expectations).
sandra
GBFIRST OF ALL, NECKLACE TOOK 5 MONTHS!!!! . I ORDERED THE ROSE NECKLACE WITH PICTURE INSIDE AND THERE WASNT EVEN A PICTURE WHEN WE LOOKED!!! WHAT THE HELL IS THIS COMPANY I WAS TRYING TO RETURN IT BAC FIRST OF ALL, NECKLACE TOOK 5 MONTHS!!!! . I ORDERED THE ROSE NECKLACE WITH PICTURE INSIDE AND THERE WASNT EVEN A PICTURE WHEN WE LOOKED!!! WHAT THE HELL IS THIS COMPANY I WAS TRYING TO RETURN IT BACK TO THE COMPANY I SENT AN EMAIL TO THE COMPANY NO LUCK THEN I WENT ONLINE AND DID RESEARCH ABOUT THIS COMPANY AND I FINALLY I FOUND THEIR HELP WHICH IS 𝙣𝙞𝙣𝙚 𝙤𝙣𝙚 𝙤𝙣𝙚 nine three nine two five four four i contacted the customer service was of great help. Quick and super efficient with refunds.
Troy Batten
GBContact Hello, I have placed an order on Thursday 24th August 2020, the money has been taken from my account, however, I have not even received a confirmation email of any sort...? I have tried contacting through the “ticket” system, however, not had a response on that yet! Read reviews and appears replies are better on this than the ticket system. Any help would be greatly appreciated, thank you.
Susan
GBThis has been my worst online shopping… This has been my worst online shopping experience. The sweatshirt I received was not at all like the one pictured - color was a different green, black lettering instead of white - cheap fabric - and fit was so wrong. I ordered large, but may have to regift to someone who wears a small. And it took forever to get! This is my first public review, but had to share to help others.