FIRST OF ALL, NECKLACE TOOK 5 MONTHS!!!! . I ORDERED THE ROSE NECKLACE WITH PICTURE INSIDE AND THERE WASNT EVEN A PICTURE WHEN WE LOOKED!!! WHAT THE HELL IS THIS COMPANY I WAS TRYING TO RETURN IT BAC FIRST OF ALL, NECKLACE TOOK 5 MONTHS!!!! . I ORDERED THE ROSE NECKLACE WITH PICTURE INSIDE AND THERE WASNT EVEN A PICTURE WHEN WE LOOKED!!! WHAT THE HELL IS THIS COMPANY I WAS TRYING TO RETURN IT BACK TO THE COMPANY I SENT AN EMAIL TO THE COMPANY NO LUCK THEN I WENT ONLINE AND DID RESEARCH ABOUT THIS COMPANY AND I FINALLY I FOUND THEIR HELP WHICH IS 𝙣𝙞𝙣𝙚 𝙤𝙣𝙚 𝙤𝙣𝙚 nine three nine two five four four i contacted the customer service was of great help. Quick and super efficient with refunds.

Beautiful earrings and necklace, but unfair costs... Very beautiful earrings and necklace with pendant. However, I found it very unfair that the presence of customs and accessories shipping costs for shipments outside the USA are not reported at the time of purchase but only if they are actively searching in the menu. Especially since these costs were 30% of the total...

This has been my worst online shopping… This has been my worst online shopping experience. The sweatshirt I received was not at all like the one pictured - color was a different green, black lettering instead of white - cheap fabric - and fit was so wrong. I ordered large, but may have to regift to someone who wears a small. And it took forever to get! This is my first public review, but had to share to help others.

Still not received my order from APRIL (!) 2020! In april (!) 2020 I ordered two rings (USD 29.95 each) and a bunch of "freebies"-jewelry with a subscription payment of USD 12.95 (which has been renewed for months while waiting for the items!) - now january 2021 - almost 9 months later I have merely received the 2 paid rings, all the socalled "freebies" WITH an international shipping cost of $109.89 (!!!) has NOT been shipped/received. I have opened multible tickets on your help desk, each one promising updates and resolutions that was never handled nor replied further to. I really do think you owe me either the items ordered or the shipping cost refunded! Marie in Denmark

Little dissapointed Guys, I reall love your mission to help the bees, its really really important we save them, and for that, you have all my support! But as for the merch...I ordered bee silver-gold necklace in december 2019 and the golden paint is already peeled off!! I pay attention to my jewellery, so I always put it down before showering or going to bed, and I am careful with perfumes and body lotions as well. So you should probably work on that, if you want to preserve your customers.