Marie
DKStill not received my order from APRIL (!) 2020! In april (!) 2020 I ordered two rings (USD 29.95 each) and a bunch of "freebies"-jewelry with a subscription payment of USD 12.95 (which has been renewed for months while waiting for the items!) - now january 2021 - almost 9 months later I have merely received the 2 paid rings, all the socalled "freebies" WITH an international shipping cost of $109.89 (!!!) has NOT been shipped/received. I have opened multible tickets on your help desk, each one promising updates and resolutions that was never handled nor replied further to. I really do think you owe me either the items ordered or the shipping cost refunded! Marie in Denmark
Melissa
CAunhappy customer Honestly I’ve been trying to reach bee mission for well over a year regarding my order. I’ve contacted them through all social media and email and filled out multiple forms for not receiving my order and haven’t gotten any response. I paid my money for a product I never received. Still a very unhappy customer.
Nina Hadidomova
SKLittle dissapointed Guys, I reall love your mission to help the bees, its really really important we save them, and for that, you have all my support! But as for the merch...I ordered bee silver-gold necklace in december 2019 and the golden paint is already peeled off!! I pay attention to my jewellery, so I always put it down before showering or going to bed, and I am careful with perfumes and body lotions as well. So you should probably work on that, if you want to preserve your customers.
sandra
GBFIRST OF ALL, NECKLACE TOOK 5 MONTHS!!!! . I ORDERED THE ROSE NECKLACE WITH PICTURE INSIDE AND THERE WASNT EVEN A PICTURE WHEN WE LOOKED!!! WHAT THE HELL IS THIS COMPANY I WAS TRYING TO RETURN IT BAC FIRST OF ALL, NECKLACE TOOK 5 MONTHS!!!! . I ORDERED THE ROSE NECKLACE WITH PICTURE INSIDE AND THERE WASNT EVEN A PICTURE WHEN WE LOOKED!!! WHAT THE HELL IS THIS COMPANY I WAS TRYING TO RETURN IT BACK TO THE COMPANY I SENT AN EMAIL TO THE COMPANY NO LUCK THEN I WENT ONLINE AND DID RESEARCH ABOUT THIS COMPANY AND I FINALLY I FOUND THEIR HELP WHICH IS 𝙣𝙞𝙣𝙚 𝙤𝙣𝙚 𝙤𝙣𝙚 nine three nine two five four four i contacted the customer service was of great help. Quick and super efficient with refunds.
Jaiden Cook
AUI ordered a necklace on the 5th of… I ordered a necklace on the 5th of December (151355) and then contacted you guys after not receiving any shipping information after almost a week. You said there was delays due to demand and that it should be resolved within 2 days. It’s been 5 days since that email? I ordered this necklace for a Christmas gift and I don’t mind if it’s late but I just want to if I’m even going to receive it at all.