I experienced the same as this person I experienced the same as this person. The review is accurate… This is literally the worst consumer product I’ve ever dealt with. They claim a lifetime warranty. They don’t reply to any emails. There’s no customer service phone number. My wallet has completely fallen apart. DO NOT PURCHASE ANYTHING FROM THiS COMPANY.

Total scam site- they should be… Total scam site- they should be investigated and shut down! Address is out of Kentucky but clearly they don;t back up their "no hassle returns". Contacted them multiple times and no response. Time to call BBB and Attorney General for Consumer Affairs to file a formal complaint.

Horrible customer service I am sorry to have to write a negative review. Their carbon fiber wallet’s clip was defective. I tried to contact them 4 times via email for replacement or refund. I couldn’t call since they do not publish a phone number. This type of lack of acknowledgment and response is unacceptable. Beware!!

No customer service No customer service Bought their "most popular wallet" with the "lifetime guarantee" seven months ago, it arrived late but the screws started falling out soon thereafter and a whole side of "carbon fiber" came off a month ago. Contacted and recontacted them and rerecontacted them... utter silence. Do not order from them or their new web shop Normist.

Scammed by Nimalist on Facebook I bought two items following a Nimalist Facebook ad. Both clearly pictured the Apple RFID tag inserted in the items. When the package arrived, I was surprised to find I had received two low-cost, junk items with white foam where the RFID tags go. There has been no reply to my email arranging a return and refund for these $2 shop items. Meanwhile, Facebook takes no responsibility for these scam merchants. Stay away.