Jelte
NLKnowledgeable and friendly EOR We switched to Remote from another EOR company a few years ago. While we had some issues in the beginning regarding response times and overall communication, this was all amended after a call with our account manager. I'm happy to report that everything is going very smoothly these days. Our account manager is readily available for questions, and the payroll and customer success teams have helped us numerous times. It's great to know that knowledgeable people have my back when it comes to rules and regulations in the different countries our team is in, and it saves me a lot of time not having to find out everything myself.
Nuno Pedro Filipe
PTPayroll doubt Jaime Duran from the Payroll Client Services Team was very quick in his response and committed to clarifying all the doubts I had.
Lourdes Garcia
ESJaime Durán was great at answering my questions Jaime Durán from the payroll services at Remote was very quick at responding to all my questions and very nice. Thanks so much again Jaime!
Giulia G.
ESAmazing support! I can't stress enough how excellent, responsive and prepared is the support you receive on this platform. Special shout out to: Maryann, Hakan and Jaime which were amazing all the way from my Onboarding till today.
Teo
GBGreat customer support! Just wanted to drop a line to say how amazing Adriana from the customer support team has been. She's been a superstar, helping me sort out my application process in a friendly and approachable manner! She took all my concerns in stride and provided solutions that were on point. It felt like having a friend guide me through the process!