Tricia
GBOne unreliable sensor--documented and getting taken care of I have had small issues with one of our sensors from the beginning. My first call the sensor was working so we decided to see if the issue was resolved and set up a time to check back in with me. The issue had come back with an unreliable sensor and Playmaker was helpful to escalate my issue to the next level with technical support. The representative (Doug) was very kind and helpful and provided some insight to help me with the use and care of the sensors.
customer
GBPayermaker I really enjoyed using them nothing was wrong with them they are amazing use of technology hope you read this
Christine Thiao
GBSensors do not work correctly! The sensors have only worked a hand full of times, Everytime my son tries to wear them they do not pick up the activity. Disappointed - I wouldn’t recommend spending so much money on a product that doesn’t work.
Alicia
GBFriendly and Effective Customer Support Otto was extremely pleasant to communicate with and very clear. He was able to help with my request quickly so that my son is back to using his CITYPLAY for the new season
George
GBVery prompt and friendly Very prompt and friendly. Explained well what next steps would be and quickly followed up with the email contact.