Skimo staff responsive & knowledgeable Skimo staff were responsive, knowledgeable and ready to answer any questions I had making selections for my lightweight backcountry ski package. What more can I say? They listened to what I said I wanted and responded accordingly. The initial pair of boots I ordered were too small (my error) and they guided me to the correct boot & size. I'm very happy and will come back to Skimo with future purchases.

Great customer service!!! I spent quite a bit of time on the phone with both Jeremy and Carlos. Jeremy gave me some ideas to look into and Carlos helped me with the final purchase. I love my new gear. And… I got it so quickly. I have been skiing every day since 🙂

Great customer service after an issue. The site originally steered me to the… The site originally steered me to the wrong strap for my ski boots since it did not contain pictures or a great description of this particular small item. But upon getting the wrong strap, a phone call that actually got me to a person instead of automated phone purgatory helped get the right strap. I'll give it five stars for making the return and exchange easy with a helpful person.

We love and trust you guys We love and trust you guys! Although we live in Bend, OR, you are our go-to experts on everything having to do with back country skiing. We have bought gloves, straps and now, skins. It means so much that we can call and explain what we are looking for, and know that we can believe in whatever guidance you give! We also trust that you only carry quality gear, which is also a huge plus!

Live 3,000 miles away Live 3,000 miles away, but they still helped me. Brett was patient in explaining all aspects of boot fitting and touring gear selection. It can be intimidating for a newbie but he helped me throughout various calls.