Great customer service!!! I spent quite a bit of time on the phone with both Jeremy and Carlos. Jeremy gave me some ideas to look into and Carlos helped me with the final purchase. I love my new gear. And… I got it so quickly. I have been skiing every day since 🙂

Great customer service after an issue. The site originally steered me to the… The site originally steered me to the wrong strap for my ski boots since it did not contain pictures or a great description of this particular small item. But upon getting the wrong strap, a phone call that actually got me to a person instead of automated phone purgatory helped get the right strap. I'll give it five stars for making the return and exchange easy with a helpful person.

We love and trust you guys We love and trust you guys! Although we live in Bend, OR, you are our go-to experts on everything having to do with back country skiing. We have bought gloves, straps and now, skins. It means so much that we can call and explain what we are looking for, and know that we can believe in whatever guidance you give! We also trust that you only carry quality gear, which is also a huge plus!

Fast and efficient gift certificates I ordered 3 gift certificates, needing them quickly. They were mailed out right away and I received them in the needed time. The young man taking my order was very efficient and professional. Thank you for your help.

Above and beyond helpful Above and beyond helpful. Took the time to really understand my needs. They made thoughtful suggestions, creating a super high level of confidence with my purchase. Delivery was super, and they were all over a problem with one of my boots. Very quick to resolve.