Mike
GBWe talked with Austin on the phone and… We talked with Austin on the phone and he made it so easy for us to return and purchase a new pair of bibs.
Eileen
GBI ordered a Delta ice armor float suit I ordered a Delta ice armor float suit. UP North Sports had the best price, and they kept me informed with tracking until I received my package. Inside there was a nice thank you letter for choosing there store along with a coupon and customer service information if needed. I'm Very Happy with my purchase experience!! I will order from them again.
Patti
GBThe young guy working the check out the… The young guy working the check out the day I was there provided me with excellent service! He was patient, answered most of my questions with knowledge of the product, made several trips to store room so I could try on several styles and sizes, etc., and he exchanged the items I brought in w/o question. I arrived about 12:30 on a Saturday and even when it came close to 2:00 that day, he never became annoyed with my indecision on what I was going to buy.
Jess
GBExcellent customer service Excellent customer service. Helped me figured out a last minute order and got it to me before my deadline. Couldn’t be happier with their products or service!
Marc In Michigan
GBCustomer service is why I will always come back to Up North Sports. The helmet bag I ordered for my nephew came and had a rip in it. Your customer service is why I will continue to use Up North sports. I shot a cool email and you guys sent out a replacement before I could even get the damaged one in the mail back to you guys. Highly recommend your company