Manny G.
GBEarned loyalty I was already a big fan of Selkirk as they’re the only paddles I use/buy. But the service I just received after making a warranty claim sealed it. The process was very easy, customer service was friendly and clear, and their response was swift. It was exactly 7 days between submitting my claim and receiving my replacement paddle. Awesome! Thank you team Selkirk!
J Heyd
GBFast turnaround Fast turnaround! Selkirk is excellent with Customer Service. Definitely doing what it takes to be the leader in the Pickleball market.
Garrett Flagg
GBThe Club, Bogus Selkirk Paddle (?) There is a pickleball paddle being sold on Ebay for which I cannot find reviews or identification as an authentic Selkirk brand. It is called Selkirk The Club. I made an offer on Ebay of $40 for and was immediately charged the amount plus s/h. The brand label is a circle pasted on above the handle, unlike the rest of the Selkirk line which makes me question its authenticity. I sought reviews online on the paddle and found nothing. It is a light paddle with a plain, smooth sleeve for a grip. The paddle surface looks thin, clearly revealing the honeycomb structure underneath, a construction not visible on the ad photo. There are sites online masquerading as Selkirk. I suspect this paddle comes from such a bogus company.
Mario
CAGood evening from Saint Colomban in… Good evening from Saint Colomban in Quebec... You ask me what I think of your customer service... Absolutely extraordinary, you responded exceptionally quickly. It's one of the best services I've ever received and I'm 61 years old... That's saying something. Frankly, I am very pleasantly surprised to have had a service like yours. Thank you so much
Roger Stadtmueller
GBSelkirk is Pickling the competition Selkirk is Pickling the competition! I have owned many different paddles over the years, Gearbox, Engage, Joola and Selkirk. I switched to Selkirk after having problems with other manufactures paddles and their lack of customer service and limited 6 month warranties. My Selkirk Power Air and new Luxx paddle are amazing but the lift-time warranty really got me to try Selkirk products and I have not been disappointed. Their warranty coverage and customer service is pickling the competition.