Logo wearing out almost immediately I was excited to receive the shaker as I have been wanting an insulated shaker bottle for a while. The logo started wearing out in the first week and can be scratched off with your nail. It’s a single wall construction so it is not as effective as I’d like it to be at keeping things cool. I also did not hear back from their team after reaching out to see if the logo wear is normal or if it was defective. Although the protein I got seems great, if you’re looking for an insulated shaker, I’d recommend looking elsewhere for something with double wall insulation and better construction.

Majority of order not included in shipment - no response from customer service My delivery arrived with the bulk of the order not in the box. I’ve heard nothing back from customer service despite multiple messages sent and proof of the shipped item weight discrepancy.

Love it, BUT… Best vegan protein powder I’ve ever tasted! All three flavors are great, but chocolate is my favorite. My only criticism is why single serve packets? This creates so much waste, and is counterintuitive for a company that is promoting its environmental consciousness. Instead of 15 single serve packets inside of a large bag, this could easily be packaged in a single large bag with a scoop!

Protein great. Customer service awful. Love the protein powder but the customer service is non existent. They don't answer emails or Facebook/ Instagram messages. A company that doesn't get back to customers is one I no longer trust. Especially when it comes to a product that I'm putting in my body. I refuse to purchase anything else from this company.

Good product and great service Order shipped out quickly and communication was great. I ordered the metal shaker bottle. It is surprisingly lightweight because it is a thin metal (which I don’t mind) but makes the rattling a bit louder. I gave this items four because the top is almost entirely plastic. This is disappointing because I am trying to steer clear of plastic for a lot of reasons, one being the taste they seem to absorb over time.