Lily Wooley :
GBGreat job on the order Great job on the order! Remember to add these instructions to the lock: "Twist the knob." Love the trike! It is so comfortable especially with the neck rest! I feel like I can take a nap while riding! Shout out to the crew at Two Wheel Drive in Albuquerque where I purchased it; they went above and beyond to accommodate me in a short amount of time. They adjusted the Rambler for my size, added slime to the tubes, strapped that baby on my roof and trunk, and away I safely went!
John W.
GBExcellent Service for TerraTrike! Placed order for seat foam for our Rover tandem and for a pair of socks. Order arrived very quickly and was accurate. I received several emails in advance from company that they were preparing order and that order had been shipped. They also ask if I would please contact them immediately if order was incorrect. I also had purchased a Rover tandem from Pace Bicycle Haven and Pace setup a special IPS crankset with a 28 tooth chainring to create a straighter chainline. This required a special part to adapt the chainring to the crankset and TerraTrike went the extra mile to locate this part and ship it to Pace.
Carol
GBThe customer service department is very … The customer service department is very willing to help customers find parts for their trikes. They will take time to discuss different models to find the right type of trike for customers. Very upbeat staff!
Oliver Mak
GBGood experience. I have ordered tubes, tires and other items from TerraTrike . I am quite happy with their prices as well as their customer service. They fulfill orders quickly and accurately. They are my first choice for all my bike-related needs.They are quick to respond to any questions or concerns, they are easy to talk to, and they are super considerate.They do a great job! Thanks for what you do for cyclists!!!
Mona Markham :
GBThis is my 2nd time ordering from … This is my 2nd time ordering from TerraTrike. Both times have been fantastic. This time, I placed a large order which included a new bike from their site. Within 15 min I received a phone call from them asking if I was familiar with a local shop (they gave me the name/location of it) and said they were also a TerraTrike distributor. If I wanted to, I could check with the local shop in order to save on shipping costs, plus the shop would obviously make any mods/customization needed. This saved me several hundred dollars! What the shop didn't carry in terms of accessories (it wasn't many they were missing), I ordered directly from TT, which arrived promptly. Absolutely love the customer service I've received from these guys.