Their Customer Service is Abysmal Their chat customer service is abysmal. I asked to speak to a manager and they threatened to end the chat, they wanted to relay my concerns to the manager, when I insisted that I speak to a manager directly, they ended the chat. I was then blocked from further chatting. Since they no longer have phone support, I can’t call to get a different support person and I never got to speak to a manager. Their prices are high, but it was worth it for the personalized support. Now that they no longer have high-quality phone service, it takes too long with their “instant” chat / live support. Therefore, I no longer recommend them - Amazon sells practically everything The Feed sells at better prices with significantly better customer service.

Excellent Customer Service Two weeks ago I placed my usual order for a variety of fuel from the Feed. Unfortunately, one of the items was mixed up- I ordered SIS Beta and I received the wrong thing- SIS Isotonic. I immediately contacted customer service, and they immediately rectified the issue and sent out what I ordered. I like The Feed for their selection, their prices, and their incentives. I love The Feed for their customer service.

Easy shopping for flavors and quantity… Easy shopping for flavors and quantity options. Great selection of different gels and easy to search options by various filters.

LOVE ordering from The Feed LOVE ordering from The Feed! my items always come well-packed and delivered as-promised. Prices are competitive and the sales are great!

Amazing but some suggestions Great prices on things like Clif Bars—now I won't buy Clif Bars anywhere else! Great deals on gels as well. The Feed does a decent job with this, but I wish more products were available to try before purchasing in large quantities. For example, I've heard Huel is great and I'm sure The Feed could make a lot of money by being the only place to buy smaller servings of the mix.