sarah
GBIncredible Customer Service Although I did receive the wrong order, my new package was shipped to me within an hour of reaching out for assistance. It was extremely easy to contact The Feed for help. Mistakes are bound to happen, and The Feed corrected it immediately!
Jean
GBMy e-mails are always responded to in a… My e-mails are always responded to in a timely fashion and any issue with order is taken care of quickly! Great customer service. Thanks.
Dave Koesel
GBThe FEED is always my go-to! The FEED is always my go-to when I hear of a new gadget, supplement, snack, or hydration solution. Bulk or individual orders, they've got me covered. When I find a winning combination I just tack on a subscription and save even more. Above all else, everyone there seems to be caring and helpful and lends a personal touch. A++
Brandon Nadeau
GBTheir Customer Service is Abysmal Their chat customer service is abysmal. I asked to speak to a manager and they threatened to end the chat, they wanted to relay my concerns to the manager, when I insisted that I speak to a manager directly, they ended the chat. I was then blocked from further chatting. Since they no longer have phone support, I can’t call to get a different support person and I never got to speak to a manager. Their prices are high, but it was worth it for the personalized support. Now that they no longer have high-quality phone service, it takes too long with their “instant” chat / live support. Therefore, I no longer recommend them - Amazon sells practically everything The Feed sells at better prices with significantly better customer service.
Stephen Pratt
GBANOTHER perfect order ANOTHER perfect order, timely as well despite just using ground shipping