LOVE ordering from The Feed LOVE ordering from The Feed! my items always come well-packed and delivered as-promised. Prices are competitive and the sales are great!

Two very important things that I think… Two very important things that I think 'The Feed's does amazingly well: customer service and on time shipping.

Excellent Customer Service Two weeks ago I placed my usual order for a variety of fuel from the Feed. Unfortunately, one of the items was mixed up- I ordered SIS Beta and I received the wrong thing- SIS Isotonic. I immediately contacted customer service, and they immediately rectified the issue and sent out what I ordered. I like The Feed for their selection, their prices, and their incentives. I love The Feed for their customer service.

Their Customer Service is Abysmal Their chat customer service is abysmal. I asked to speak to a manager and they threatened to end the chat, they wanted to relay my concerns to the manager, when I insisted that I speak to a manager directly, they ended the chat. I was then blocked from further chatting. Since they no longer have phone support, I can’t call to get a different support person and I never got to speak to a manager. Their prices are high, but it was worth it for the personalized support. Now that they no longer have high-quality phone service, it takes too long with their “instant” chat / live support. Therefore, I no longer recommend them - Amazon sells practically everything The Feed sells at better prices with significantly better customer service.

Like always I am completely satisfied… Like always I am completely satisfied with the service I received from The Feed. I count on good product delivered in great order and timely. They do not disappoint. Thank you, The Feed Team!