Expedited everything and they actually… Expedited everything and they actually beat their suggested arrival time. They sent me an awesome picture of the completed bat via social media the day it was completed. Two days the bat arrived. Its gorgeous, well balanced and I can't wait to go hit!

A quality blemished softball bat A couple of months ago, I ordered a blemished birch softball bat, 33'', and when there was a mix-up in the shipping address, Viper Bats was gracious to send another one at no additional cost. So far, the bat is nice for practice hitting with softballs off the tee. It generates good bat speed, and hasn't shown any wear and tear yet. For a blemished bat, I am very impressed. Thank you!

Ordered a bat because i heard they are… Ordered a bat because i heard they are excellent quality. Went through the process. Picked out the bat and all features then on to payment. After the transaction was finished i never got a confirmation email or id number so now i can't check the status of my order. Update: very quick response and very helpful!!

Glad I chose Viper The bat was ordered, produced and delivered in less than a week. I had a question about my order and called to make sure there was no confusion on my part and the Viper Representative made an adjustment to my order and provided additional information about the model I ordered. The bat has not been used yet but it looks great. Can’t wait to use it.

Not only is this a fantastic bat but... Not only is this a fantastic bat but Viper’s customer service is second to none. The 243L has great balance and really add that little extra pop I’m looking for! I like a little extra top weight and this bat offers that without being top heavy. All of my emails were answered instantly and the bats arrive before their expected delivery date. Great company! I’ll be buying Viper bats moving forward.