Was able to actually talk to a real… Was able to actually talk to a real person to confirm info about an item in stock. Good customer service.

Shipping was easy, they are terrific. My issues need to wait until the nonsense is over. I have faith that they will help me. Shipping was great. Had a problem with my perfect pedal... but Ricomotech gave me the time of day regarding my purchase. They are SLAMMED in this craziness. Maybe we can figure out what the problem is later on... but Ricmotech is awesome.

Only the very best from ricmotech How can you rate this company anything less than a 5? These people here are passionate about sim racing And are very nice people to deal with. Never demeaning or insulting. Always very supportive and 100% stand behind their products! If your serious about sim racing And have a thrustmaster or are looking to build our even just get into sim racing. Beginner or expert ricmotech is the number 1 high performance sim racing equipment supplier! Easily the best customer service you can get in this business. And definitely the highest quality parts

Delay. It's fine they handle it above and beyhond expectations. Still did not receive my pedal order... It doesn't matter, with COVID-19 it is really expected to have delays. But at least the customer support is just on top of it... I really enjoy interacting with this company, they will see more order from me... that's a given. Thanks for the great customer obsession guys I really appreciate it.

The clutch and gas springs I ordered… The clutch and gas springs I ordered along with the heel toe mod arrived. The gas is a little stiffer compared to stock and the clutch springs are much stiffer compared to the stock springs and gas springs. Another thing is ricmotech also provided me with the installation guide which was very cool and helpful.