a major online retailer sent me wrong… a major online retailer sent me wrong size and gender item and I paid more. so I returned it and ordered from HBCSurf instead. got exactly the item I ordered at a better price. thank you, I will be a return customer when I need more

Happy first timer This was my first time ordering a product from this company and their personal email responses were a nice touch and very thorough. I was impressed about how quickly my order was processed and shipped out, and the tracking service of the status of my shipment was very helpful! The sandals that I ordered came in great condition and even faster than originally projected. It was a win all over!

I was highly impressed! I was impressed by the sale price of my wetsuit as well as highly impressed w/ how fast I received it, especially since the person who processes orders was on vacation! There was an announcement on the site that orders may be delayed. I paid the $10 shipping hoping that it would increase my chances of receiving it before my surf trip, and to my pleasant surprise, it arrived in just a few days! I’ll definitely go to them first for my next order.

Highly recommend I ordered some Vans and when there was an unexpected delay, I received both a phone call and text explaining why. Very responsive and customer centered. Great service!

This is a great shop This is a great shop. Super knowledgeable staff and great customer service. They helped me out with my wet suit selection and it's working out swimmingly.